Planning ahead is important when it comes to buying in bulk.

If a customer complained about an item being out of stock, would you try to help them place an advance order, or would you let them leave empty handed?

This woman was working at a small farm supply store.

A regular customer came in and asked about a large pallet of rabbit feed.

It happened to be out of stock, but she tried to help the customer another way.

Read the full story below for all the details.

Customer complains about us not having enough of a product, but won’t place an order.

I work at a small store that’s basically for farmers. We have fencing and feed and stuff.

This customer who I’ve seen before several times comes in.

He asks me if we’ve gotten a pallet of rabbit feed in (that’s 50 bags, 2500 lbs).

This woman checked if they have enough stock.

I check with our receivers, and they say that we don’t have any in the back.

I check in the spot on the floor, and we have about 20 bags.

Rabbit Guy says he needs a whole pallet since there’s a 5% discount for 50 bags. He says he has been waiting for 3 months, and we haven’t gotten it in and wants to know when it’s arriving.

She explained to the customer that he can place an advance order.

I explain to Rabbit Guy that the cashiers can see if it’s on order, but not what day it will arrive.

I then tell him that he can place an order. A special order like this is held in the back, and the customer is called when it arrives.

The waiting time for special orders is 4 to 6 weeks.

The customer walked out of the store.

After I tell him this, he just walks out of the store.

My main frustration is that we probably got 3 different pallets in the time that he was waiting, and he just missed them being full.

If he had placed an order before he needed them, we could have had it for him. He wouldn’t have needed to even pay in advance!

She was trying to help, but it seems like he didn’t want to listen.

Let’s check out the comments of other people on Reddit to this story.

This user can relate… and thinks it’s infuriating.

Here’s another honest thought.

Lol. Good luck, indeed!

Finally, people never think ahead, says this person.

Planning ahead saves more time and frustration than waiting.

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.