TwistedSifter

Customer Wants To Speak To A Manager, But Since There Isn’t One, This Employee Promotes Himself To Manager

exterior of a Subway restaurant

Pexels/Reddit

Imagine working at a fast food restaurant when a customer complains and asks to speak to the manager. If there weren’t actually a manager, would you tell her that or make up a lie that would surely annoy her?

In this story, one employee chooses the second option, and it gets even more amusing when she asks for a phone number to call.

Let’s see how the story plays out.

Customer at subway “wants to speak to the manager”

I worked at a subway that didn’t have any authority/managers, just a couple minimum wage base level workers.

I don’t remember what this particular customer was mad about but she was arguing with me and didn’t like the answer I gave her.

She asked to speak to the manager, and there not being a manager I decided to promote myself on the spot and replied with “manager speaking, how can I help you.”

This customer only thinks she’s going to win.

This did not make her very happy because she realized she was not going to get a different answer and asked for a phone number to call.

The owner has specifically told us never to give his cell number to customers so i gave her the store number.

She gives me a grin thinking about how much trouble she’s about to get me in when the phone behind me starts to ring.

I will never forget the face she gave me as I answer the phone, look her in the eyes, and ask her how may I help you.

I wonder what she was upset about. If it was a valid complaint, OP’s actions would be really annoying. I can see how the situation was especially amusing for OP though.

Let’s see how Reddit reacted to this story.

Here’s a story about a pizza place.

It would be interesting to know why she was upset.

Apparently, a lot of people complain at Subway.

This would’ve been funny!

Asking for a manager doesn’t always help.

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