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It has happened to everyone at some point: you’re going about your daily life, maybe doing errands or walking through a busy store, and someone mistakes you for an employee.
Sure it’s awkward, but usually once you’ve pointed out that you don’t work there the person apologizes for their mistake and you laugh it off.
Life is short, after all.
But for the woman who stopped the theme-park employee in this story while they were in a pizza place? Not so much.
Read on to find out how the employee complied with the woman’s demands, whilst ensuring that she would get just what she deserved.
No, I won’t clean your table, but you CAN talk to my manager… She won’t either!
A couple years ago, I was working for a theme park as a live entertainment support tech (I’m a lighting stagehand by trade).
This particular story takes place on my second day of work, after returning from a four year hiatus.
We were all working hard to get the summer show up on its feet, and ready for tech in a couple weeks.
So we – low-level staff like myself, plus our department supervisors – took a longer lunch break than normal at a pizza place across the street.
And there was something quite distinctive about their staff group.
Now, the way we dressed for this position was fairly distinctive amongst our staff, but I guess less so when you leave the park. We wore show blacks: all black clothing, down to socks and under shirt, and some sticklers even insisted you wore black underwear.
Our black shirts (button up work shirts) and the baseball caps several of us were wearing had the name of the theme park and ENTERTAINMENT written on them in silver, in a less-than-missable font.
On top of this, we had name tags with the company logo, and our tool belts on our hips.
The pizza place, however, had shorter sleeved black polos (for managers) or t shirts – and though they had a similar black theme, they were not at all alike.
These uniform similarities were about to cause a whole lot of drama.
I was making my way through the buffet, grabbing pizza and some salad, when I heard it: the impatient shriek of “Excuse me…”
I was focused on my lunch, as we were on a time crunch after all. Naturally, I assumed this woman just wanted me to step aside, so I politely moved. I heard a distinct huff, then felt a not too gentle tap on my shoulder.
I turned around, confused. “Can I-”
“Finally, I’ve managed to get someone’s attention. All these tables are FILTHY and I want you to clean one for me.”
Uh-oh. Let’s see how the theme-park employee reacted to this rude behavior.
I blinked for a moment, about to utter the words you all expect. But I never got so far as being allowed to speak.
“I know you’re on your lunch break, but you can stuff your face in a while. You have a paying customer here with no place to sit. Am I just supposed to eat standing like an animal?” (Yes, she actually said that!)
I pointed to the logo on my work shirt, and she didn’t even look. But nonetheless, I said, “sorry, I can’t clean your table for you. There’s always someone at the register, maybe they can-”
“You’re right here, right now, why should I have to wait for someone else to do your job?”
In light of the woman’s attitude, this person did the best thing they could.
At this point, I just sighed and began to walk off. At this point, Karen shrieked, “I want to talk to your manager.”
As it so happens, guess who was sitting at the table with our staff. Suddenly, I get an idea, and I flagged my manager over.
When my manager asked what was going on, I said: “This woman said she wanted to speak to my manager.”
My manager was understandably confused: “Why would-“
But the Karen wasn’t keen to let anyone else get a word in edgeways.
The woman interrupted: “This lazy sack of **** isn’t doing her job. I want you to tell her to clean me a table, now!”
My manager replied, “Uh, she doesn’t work for the pizza place, and neither either do I.”
Instead of backing down, the woman said, “What the **** is wrong with people these days, no one ever gives good service anymore?”
My manager, seeing just what I’d been putting up with, went off on Karen.
Let’s see how her manager responded to the horrible behavior.
She didn’t yell, and was very controlled, to the point it was scary. I wish I could remember exactly what she said, but I had wandered out of ear shot after she told me to take my food and sit down.
All I know is, Karen finally seemed to get the message. Here’s the best part: I don’t know exactly why, but Karen left, without ever eating a single slice of the pizza she paid for.
My manager ended up giving me some cash to cover my lunch after all the commotion – so thanks Karen, I guess.
Situations like this are just delicious – not only did the entitled woman get her comeuppance, the woman she verbally assaulted ended up being recompensed for the inconvenience.
Her manager? A class-act: good on her for teaching the Karen a lesson.
As for the Karen, she needs to learn some manners, and maybe get her eyes tested too.
Let’s see what folks on Reddit thought about this.
This person congratulated the woman for how she handled the situation.
While others had more suggestions of how to respond to such rudeness.
Meanwhile, this Redditor highlighted just how entitled and demanding customers can be.
It’s not just the fact that the woman was so rude to someone who wasn’t even an employee, based on her own assumptions and entitled attitude.
The sheer fact that she saw someone who was clearly on their lunch break and thought it was acceptable to demand their attention just shows what a piece of work she really is.
Good on the woman for getting her manager involved, knowing that she would give the Karen a piece of her mind.
She needed to be taught a lesson.
If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.