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Toxic managers can ruin the entire atmosphere in a workplace.
The following story involves a man managing a McDonald’s store.
His co-manager is a rude, know-it-all who makes busy shifts even more stressful.
Find out how he dealt with her during a crazy shift.
It’s only a McDonald’s. Chill out.
I manage a small, redneck town McDonald’s.
One of my co-managers, let’s call her N, treats this job like we’re upper echelon military and a three Michelin star restaurant all in one.
She’s constantly berating our cooks.
She tells them they’re all worthless and that she could do their job.
This man describes how N behaves in the store.
She hazes our new hires by sending them out during rush to do menial cleaning.
This includes pulling the sofas in the lobby out to sweep and mop behind them.
There are customers sitting in them.
Now, there’s a bit of a language barrier.
I can excuse her getting some things wrong or not understanding criticism.
He was working in the drive-thru and was very occupied.
Today was the absolute last straw.
I’m working hard and taking orders through drive thru.
I’m dropping and pulling fries. I’m taking orders for the lobby.
I’m making drinks. We’re slammed.
N screamed at him while taking an order.
She yanks my headset off while I’m in the middle of taking an order.
She screams in my face, “(My name), stop standing around and run for lobby!”
Now, I’m a professional. I fix the problem. I make sure all our orders are served.
No one is waiting in the lobby for food. That takes about ten minutes.
He snapped back at her, then walked out to take a break.
After that, I call her back to the office.
I say, “Don’t you ever friggin’ yell at me like that again.”
I say there are professional ways to deal with issues here.
I tell her she is not acting like a professional.
I excuse myself to take my ten. I need to get a cooler head.
He found out that N was talking behind his back while he was away.
When I return, my other coworker pulls me aside and asks if I’m ok.
I tell them I’m fine. I say I just needed to say something before she continues to get away with that crap.
Then, I’m informed of something else.
The entire time I was on break, she was talking behind my back at the kitchen.
She was doing this instead of helping to do anything in the restaurant.
Let’s see how others reacted to this story.
This person makes a valid point.
Here’s some valid advice from this one.
Yes, indeed.
Good on you for standing up for yourself, says this user.
And lastly, short and straightforward.
Just because she’s a manager doesn’t mean she owns all the employees.
If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.