It’s not always what you say that gets you into trouble. Sometimes it’s how you say it.

This woman recently learned that during a trip to a large electronics store while shopping for a new device with her partner.

The employee helping her seemed a little condescending from the start, but nothing serious enough to get upset over.

Then he asked whether she wanted to purchase a warranty, and she politely declined.

But what the employee said next was way over the line.

Read on to see why she reported him to the manager.

AITA for reporting an employee to the manager?

I recently had an encounter today at a [insert large tech chain] wherein I was on the verge of purchasing an electronic device and an employee was working with me. My partner was with me as well.

I am a woman, my partner is a man, employee was a man.

Everything was fairly normal at first. The employee was a bit condescending about my knowledge of the product I wanted, but whatever. Myself and my partner were very polite the entire time.

The encounter went as such:

Then, the guy really crossed the line.

Employee: Did you want a [large tech chain] warranty? You’ll get XYZ with it.

Me: No thank you!

Employee: Well don’t come ******** to us when it’s broken, and we charge you more.

Me (shocked into silence): Never mind! We are not going to purchase here.

My Partner: You need to learn what is appropriate to say!

Frustrated, they reported him to the manager.

Me: (pulling partner away)

Employee: Wait come back!

Afterward we reported the employee to their manager (didn’t stick around to see what happened).

As someone who never reports employees for anything because we are all human and make mistakes , I do feel a little bad even though I think it was warranted (and I believe the employee should lose his job, which makes me feel like an even bigger **)

AITA?

Wow! That was a wildly inappropriate way to say it.

If you enjoyed this post, check out this post about a hardworking employee whose management refuses to give them one single break.

Let’s check out what the folks over at Reddit would’ve done.

That’s why there are managers and policies.

It was pretty rude.

You should never curse at a customer.

Exactly! This is spot on.

That employee definitely crossed a line.

There’s nothing wrong with recommending a warranty, but he never should’ve started talking to a customer like that.

The manager needed to hear about it because that kind of attitude only gets worse when nobody addresses it.

But more importantly, the employee needs to learn how to read people. Some customers might laugh off a comment like that, but plenty of others won’t.