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A Former Bank Worker Admits She Loved When Customers Threatened To Cancel Their Cards — So She Just Did It

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It’s the little things that make life fun, don’t you think?

A great meal.

A long road trip.

Taking a walk with your dog.

Cutting off peoples’ access to their credit cards.

Wait, what?!?!

Well, most people wouldn’t mention that one, but this person did!

Take a look at what they had to say about the absolute favorite part of their old job.

My favorite part about working for a bank.

“When I worked at a call center for a bank, people would always threaten to close their credit cards when stuff didn’t go their way.

Sure, no problem!

I’d immediately turn around and say I can help you with that, as we were supposed to take those as serious requests. Half the time people would immediately go, “I didn’t mean it…”

The other half people would sit there as I read through the closure to close the account, at the end if the disclosure it asked, “Would you still like me to close the account?”

They would either say no, sit in silence, or say yes.

Too late!

Usually if they said yes, I would submit it and then they’d try and double back on it. I would have to tell them, “I’m sorry sir/ma’am, but you told me you’d like to close the account. I can provide you with the information needed to reopen the account that will need to be faxed and or mailed in. We require the account number, address, phone number, your social security number, and a signature with a date next to it. Just be aware the request can take 7-14 business days to process.”

They’d sound defeated and just mumble okay.

Honestly it was my favorite thing to do.”

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Another Reddit user shared their thoughts.

If you enjoyed this story, check out this post about a longtime bank customer who walked away after the teller gave them a hard time.

And this individual spoke up.

Ahhhh, that was fun, wasn’t it?

You can say that again!

Hey, you gotta make your job fun somehow!

It’s the little victories that make life worth living…

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