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It’s one thing to help out a customer in need once or twice, but if you begin to suspect that the person in question is full-on taking advantage of your kindness?

Well, that’s a different story completely!

And the restaurant worker who wrote the story below had to lay down the law when someone kept pushing his boundaries.

Get all the details below and see if you think he was being too hash with this customer.

AITA for refusing a customer that can’t afford my menu items?

“I have had this customer come in several times over the last few months to my cafe, he always orders large meals (big breakfast, large coffees with extra double shots, etc).

The first time his card declined, so went away to get cash, came back and paid, the second time he had half the cash for his order and asked for a discount, I felt bad for him as he did look like he was doing it tough, and let him have the items, but said next time he would have to pay the full price.

This is not cool…

He came a few more times with no money, and got agitated when I wouldn’t sell him something for free, but eventually left.

Yesterday we had a big event on (100+ customers and hour), so I had a casual staff member up the front to take orders. He comes in and orders a large flat white with an extra double shot, plus a muffin.

My staff member put the price in our EFTPOS machine, turned it so he could pay, and brought the lid over so I could make it, and then started heating the muffin (frozen)

I walked back to the counter to confirm the drink, and saw him, checked the EFTPOS and noticed his card wasn’t accepted (Afterpay) I advised him there’s a different rate we get charged for Afterpay, and as such, had turned off Afterpay payments.

I asked if he was able to pay with another card, and he tried again and again.

He wasn’t gonna let him do this again.

In the time he spent trying to pay, my staff member had brought the muffin back over after heating it up. He tried to take a spoon to the muffin, and I stopped him, saying “if you can’t pay for it, I can’t let you have it… It costs me lots of money for these products”

He huffed and puffed, before punching my display and walking out shouting something unintelligible.

This morning I wake to a negative google review, presumably from him, saying the customer service is atrocious. Ive responded, but still feel like a jerk for not letting him pay on Afterpay.”

Check out what folks had to say on Reddit.

This person said they’re NTA.

Another individual weighed in.

This Reddit user spoke up.

Another individual shared their thoughts.

If you enjoyed this story, check out this post about an employee who quiet quit, then quit for real, following a no-overtime mandate.

And this person nailed it.

I’d go ahead and say that he did the right thing here.

You can only put up with so much nonsense before you have to assert your authority.

I don’t think this guy will be coming around much anymore…

This customer was definitely trying to take advantage of him!