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He Watched a Woman Talk Down to a Cashier Throughout Her Entire Order—So Once She Left, He Made a Point of Tipping the Cashier Himself, Small Gesture, Real Impact

Man making coffee at a shop

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It’s hard to watch someone treat a worker badly when they’re clearly doing everything they can to help.

Today, we’ll meet a coffee shop customer who found himself in that exact situation while waiting in line.

What started off as a normal visit quickly turned uncomfortable when the woman ahead of him began talking down to the cashier.

No matter how rude she got, though, the employee stayed professional and kept trying to get her order right.

Watching the whole thing unfold, the customer decided he wanted to do something nice for the employee once it was finally his turn.

Read on to see what he did.

I know you aren’t supposed to tip cashiers, but I felt that this guy earned it.

I was in line at a coffee shop, and after about two customers who didn’t have their minds made up, there was this one witch.

She was very well dressed, about 27 years old if I had to guess. And the cashier was an older man, about 45, who very clearly loved his job. He was very enthusiastic, and I don’t think I’ve seen anyone that passionate about coffee.

Here’s how the conversation went.

In any case, the woman starts her order, “I want one small nonfat latte, the corner oat bar, a muff-”

When the cashier says, “Sorry, I didn’t get the second item?”

And she smirks and goes (in the voice you would speak to a five-year-old), “Smaaaaall, nonfaaaaat latte.”

And he says, “Your name, please?”

Apparently, she wasn’t done yet.

She holds a finger up, and in the same condescending tone she says, “Nooooo,” as if she was training a puppy. This cashier was barely fazed by it and asks for the next part of her order.

She says, “An oat bar, the corner piece,” and follows him to the pastry display to ensure he understands her obviously deeply complex order. Then she finishes with, “A muffin.”

And he asks, “What kind of muffin?”

At which point the woman scoffs and says, “You should already know that.”

The woman offered a pretty weak explanation.

Now, at this point, I’m getting impatient since I had been waiting in line anyway, and I don’t enjoy watching uppity withc treat people like garbage. So I’m wondering, “How in the heck would this poor guy know what kind of muffin you want?”

No answer from the cashier.

Her explanation was that there was only one kind of muffin left, and the cashier says, “Well, today we have banana chocolate chip, caramel coffee cake, strawberry-” and gets cut off once more.

She explains that she wanted the one, the kind that only had one muffin left. She goes to pay and pulls out a gift card. She tosses it on the counter and says, “Use whatever is left on this.”

It didn’t seem like he could do anything right.

So he offers the card back to her. She scoffs and says, “Why do I need this? I told you to use the rest.”

And he says, “Well, in case you want to reload it online,” and she just walks away.

So, I give her a death glare while waiting for the cashier to finish up the transaction and take my order.

I order quickly, pay with cash, and tell him to keep the change for his lunch break. As much as I hate seeing people mistreat those who work in retail, I love seeing professionalism even more.

Wow! She really thinks highly of herself.

Let’s see what the readers over at Reddit think about this whole thing.

Aww! This is sweet.

Here’s someone who would’ve called her out.

These are thoughts from a barista.

Yet another reader who thinks he should’ve spoken up.

If you enjoyed this story, check out this post about a customer who tried to skip the checkout line but didn’t get their way.

That was a really nice thing for him to do.

The cashier handled an unnecessarily rude customer without letting her attitude change the way he treated her.

And after watching all of that, this guy clearly wanted him to know that someone noticed.

A little kindness probably meant a lot after dealing with someone like that.

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