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Hotel Guest Failed to Pay for Two Nights—So the Manager Gave Him a Shocking Warning About His Belongings

Messy storage room

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A hotel is a place to stay when you are away from home, but it most certainly is not somewhere that you can store all your things.

What would you do if you had a guest who had brought all of his belongings from home after a pipe broke, and thought he could just keep them in the room until he was ready for them? To make it worse, he wasn’t even keeping up on the payments for the room.

That is what happened to the hotel worker in this story, so when the guest continued to not pay or remove the items, he finally had to move them all into the dumpster. Once the guest heard about that, he quickly came and picked everything up.

To me, this guest seems very entitled, but also very stupid. Read through the full story and see what you think.

Man uses hotel room as a storage unit, unresolved open tab, gets mad when we threaten to throw his stuff away (long)

Hello, I’m a security guard at an unnamed resort.

His insurance company should be paying for this.

I get called by the front desk. I meet with the front desk manager and he explains. “So we have a guest checked into a room and he has an open tab. So apparently this guy plans to spend the entire month at our resort.

His house flooded out due to faulty pipes. We felt bad for the guy’s living situation, so we agreed to be flexible with payment and help him out. He put an initial payment down for his room good for the night, and he agreed after he figured out his finances and got settled in at our hotel he would pay the remaining balance.

They shouldn’t have trusted him to pay.

“OK, so he has an open balance?” “Yes, he’s been here for three nights and we have not received payment for last night and the night before. Can you go to his room and E-lock the door so he can’t get into his room without talking to us first?” I E-lock the door.

Another day passes. Nothing. I get called again. “Hey so remember that guy with the house?” “Yes.”

Maybe he has checked out. No big deal.

“So, we haven’t been able to get a hold of him, called multiple times with no answer. He hasn’t come up to the front desk and we locked him out of his room. At this point, we’re going to have housekeeping inspect the room, maybe you can try and get a hold of him?”

I called the phone number and there was no answer. It’s likely that this dude decided to leave. If he left the hotel after the first night it would make sense we stopped receiving payments.

What on Earth did he do?

It would just mean the guest didn’t tell us he was leaving and we didn’t check if he had left or not. Then housekeeping calls me on the radio. They tell me to head over to his room and check it out.

I go to his room. Housekeeping management and the front desk manager are already there and they open the door. This man turned our room into a storage unit.

How did nobody see him doing this?

A small single seat couch, four dining room chairs stacked on each other, 5 large trash bags of clothing, two night stands, and more. We are baffled.

He had taken the bed mattress and leaned it up against a wall and stacked stuff in the frame of the bed. I checked the cams and we saw a U-haul had periodically been pulling into our parking lot late at night like 2am and presumably that was him.

This is quite shocking.

The guest room he was staying in faced a parking lot, so it was doable, but we really don’t know how he did this without anyone noticing.

Manager says “Well, now we know why he’s been ghosting us.”

He won’t ignore them anymore.

I say “So this man hasn’t paid for the room?”

“Correct he has an open tab.”

“OK, I got this.” I call and leave another voicemail “Hello, this Dave (not actually my name) calling from Security. So, we have an open tab on your room that needs to be resolved, and we noticed that you’ve got quite a bit of stuff in your room. I’m going to be frank, we have no space to store this stuff, so if we don’t hear back from you by tomorrow I’m throwing it away.”

If he doesn’t pay, they most certainly will be throwing it away.

That got his attention. About two hours later I get an angry call from this man. “Yeah you’re *not* throwing my stuff away, Its all the stuff I could save from my house. I’m sure you heard. You know I’m still a hotel guest.”

“Sir you have an outstanding balance, you haven’t paid for the room you’re using to store your stuff. It would be cheaper to get a storage unit than use our hotel room.”

Does he even care about his stuff?

“OK, I was going to come and resolve the payments and get my stuff tonight. I don’t understand what the big deal is. Don’t throw my stuff away.”

Tonight comes and goes, tomorrow nothing, we try to call him no answer. I leave a voicemail “I’m calling you to inform you if we don’t hear back from you by tomorrow we’re throwing everything away.” No answer.

He feels like he is entitled to keep his stuff there.

The next day we place everything into one of our dumpsters. We didn’t damage anything, we still anticipated that this guy was going to show up at some point, and he’s lucky he did before the dumpsters got swapped out.

He calls one more time and tries to claim that all of his stuff is lost and found so we have to hold it until he has an opportunity to pick it up.

Hopefully they made him pay his balance before dumpster diving.

I flatly tell him no and that it’s already in a dumpster. He brought another U-haul. He tried to hit us with the “I thought I told you all that I was coming to pick my stuff up. You had no right to throw it away!”

But we shut that down real quick. We let him pull his U-haul up to the dumpster and load everything in.

Why would he even want to do this? A short-term storage unit would be way cheaper and easier.

Read on to see what the people in the comments have to say about this story.

Putting his things in a storage unit would have saved him a lot of money.

I sure hope he paid for everything he owed.

This commenter went through something similar.

If you enjoyed this story, check out this post about a man who is shocked to learn how little he has to do to keep his cushy remote job.

He clearly had no idea how things worked.

This would have been a lot cheaper.

Nothing this guy did made any sense. He is lucky he got his stuff back. The hotel should have held on to it until he paid his balance in full.

It would have been much cheaper to just get one month at a storage facility.

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