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“You’ll Regret This!”: Store Owner Cornered After Refusing Entitled Customer’s Discount Demand

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If you’ve ever spent any time at all with gamers, you know that they are very serious about their video games.

Maybe a little bit too serious at times…

And that can lead to some interesting situations!

In today’s story, a guy who owns a video game store talked about the customer who ended up threatening him over his business practices…

Seriously…

Check out what happened!

Customer Threatens to “Mess Me Up” Because I Did Not Give Him A Discount on Elden Ring.

“I run a used video game store with some partners.

Like other stores of my type, we do the buy sell trade aspect that brings product, however some people cling on to the “buy” and “trade” aspect kinda hard.

This customer has come before, but I will only focus on what happened with this situation specifically.

He called asking if we got any new PS4 games. I told him we have gotten new ones but since I was dealing with online business and we get new stuff in all the time I am not sure specifically what is new but I asked him what he was looking for.

I can’t remember which game he asked for but I remember we didn’t have it.

Come on, dude…

He asked me to literally go through our entire PS4 stock and I told him I have other customers in the store and I can’t and he began calling me a liar on the phone saying he knows I am not busy and he is a store owner too and begins telling me that from store owner to store owner I am unprofessional.

I don’t know how he “knew” I wasn’t busy. That was strange but he then said he will check our website to see what we have. We do have a website and I guess this dude is obsessive, I don’t want to say too much but he always trades and it is literally the only way he has ever gotten games from us. I am guessing that the trade aspect means enough to him that he researched us but this is all just speculation.

So literally minutes after hanging up he called again and said he saw we had Elden Ring and asked if it was still $30. I told him to let me check right quick just to make sure because our website has allowed orders that it shouldn’t.

This guy was a handful.

After I verified we had it he said he wants to sell back 2 games he bought from us and I bumped it up but it ended up being 14 and he began randomly mentioning 6 dollars. I asked him why does he keep saying 6 dollars and he said he already has store credit.

I told him I don’t know exactly what the tax will add but it is about a 10 something dollar difference and he got annoyed and he asked if he traded another game which we could offer 5 and I told him it would be a 5 something dollar difference.

He began getting even more annoyed and told us that the trade ins are his best offer and we should lower the price so he could get it. He began saying we lowered prices for him before (not sure what he said was true, but we don’t just lower prices for no reason).

He was getting more agitated and told us he isn’t trying to spend any money and after some more attempts to get us to lower our prices, he said he saw we had God of War on PS4 on our website.

This fella sounds a bit crazy…

He asked if he could trade the first two games for it so I told him there was a bit of a difference then he said he thought I said he had 20 and began talking over me so I told him if he let me explain he was getting 14 for the first two games and 6 for the store credit but while I spoke he just got angry saying I was making him mad that he wasn’t going to “mess with my store anymore” and he was going to come to my store to “mess me up.”

I did call the non emergency police to report what happened and I was told I was going to be called by an officer… didn’t happen. And the person did come in.

My partner did talk to him and the customer apologized and said his mom (grown adult, by the way) told him he was wrong for how he acted.

We try to not kick people out and we have thick skin so my partner told him that last part will not be tolerated again, we have only ever kicked 2 people out of the store for extreme reasons.

He did trade those games and got God of War and even admitted he understood the store credit stuff and just claimed he was having a bad day.

Hours later an officer did arrive to ask about the situation. Nothing came of that.”

Here’s what folks had to say on Reddit.

This person weighed in.

Another individual shared their thoughts.

If you enjoyed this story, check out this post about a teenager who wants to work, but his mom thinks working past 8pm is too late for high school.

And this reader spoke up.

This guy was too much!

If I were the owner, I’d ban him and never let him back in the store.

What a weirdo!

Well, that escalated quickly!

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