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She Tried to Understand a Customer Who Just Kept Saying ‘Four’ — He Mocked Her English and Complained About Her

Woman boxing up pastries at a bakery

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It’s hard to help someone when they refuse to explain what they actually want. Today, we’ll meet a retail worker who learned that lesson the hard way after a customer walked in and simply requested “four.”

When the employee asked what he meant, the man just kept pointing vaguely at a large section of the store. Eventually, she figured out which product he wanted. But instead of appreciating the help, the customer asked whether she even knew English and complained that she talked too much.

Read on to see exactly how the interaction played out.

“You have bad customer service”

Customer comes in: “I want 4.”

Me: “Hi, what would you like?”

Customer: “I want 4.”

Me: “What would you like?”

Unfortunately, the customer’s request was very vague.

Customer: “4.”

Me: “Well, I have many products. Which 4 would you like?”

Customer: “That one,” proceeds to point vaguely at half the store.

Me: “Well, I have this called @, this called #, this is $, and this & over here.”

Then, the customer asked a ridiculous question.

Customer: “That.”

And the cycle continues. When I finally figure out what the customer wants:

Customer: “Do you not know English?”

Me, speaking clear, accent-less English as I try to figure out what you want and upsell other products at the same time: “I do know English, but you were pointing at almost half my store.”

Apparently, the customer just doesn’t like talking.

Customer: “You have bad customer service. You talk too much.”

Me thinking, well, what else was I supposed to do? I could have sold you 4 of everything you were pointing at. Was that what you wanted?

But that would have been way too much work for me just to make a point to you, who doesn’t care and is probably being annoying on purpose since you know English so much better than me.

Wow! He just couldn’t be bothered to be more specific.

Let’s take a look at what the readers over at Reddit think about it.

Could he be any more vague?

It sounds like he checks to see if they’re in stock before asking.

The place seems like it was too small for this to be the gimmick.

If you enjoyed this story, check out this post about a customer who tried to skip the checkout line but didn’t get their way.

This could be true.

He must’ve done that on purpose. There’s no way someone would act like that for real. He barely even explained what he wanted, yet somehow expected the cashier to read his mind.

Then, to make everything even worse, he had the nerve to insult the employee. Some people are so unbelievable.

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