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Employee Kept Getting Random Calls From Strangers About Their Packages—So He Sent Them to Someone Who Could Help

Man with headphones working in front of a computer in a warehouse

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Old business addresses can cause unexpected headaches long after a company has moved away.

The following story is about an employee who kept receiving calls from strangers wanting to return the packages they received.

His company was never responsible for these shipments, and clearly it was a mistake by the new company using their old address.

When nobody fixed the problem, he found a creative way to redirect the calls.

That honestly sounds annoying. Let’s take a closer look!

No telephone number? If that’s how you wanna play it…

My last job was as a warehouse supervisor for an HVAC company.

When I started, we were leasing warehouse space in one town.

Then, about 5 years ago, we needed more space.

Our lease was up, so we moved to a larger facility.

This employee received a call from a woman asking about an item she didn’t order.

About one year after we moved, I received a call from a lady stating we shipped her something she didn’t order.

She said she needed to return it. We rarely shipped anything to individuals.

I asked her what she received. She says it is some earbuds.

I tell her, “We do not stock or ship earbuds. Why do you think it came from us?”

She says the package has our address on it.

He realized the package came from their old address.

So, I asked her to send me a picture of the package.

It had our old address on it, but no other info.

She had Googled the address and got our phone number.

I explained that was our old address, and that she needs to contact the company that is leasing our old space.

He got another call from a different customer with a similar problem.

Maybe a week later, I get another call from someone. Same issue, but a different item.

It might have been jewelry or some other small item. I tell them the same thing.

I try to Google the company that moved into our old space with no luck.

So, I email our old landlord. I explain I am getting unwanted calls.

The package company is not putting their name or phone number on items they ship out.

And this needs to stop.

He couldn’t believe that a company didn’t have any number advertised for their customers.

She emails me back a couple days later with a response from the package company.

It says, “We are just the final delivery company. We do not have any phones.

If someone forgot they ordered something, tell them to throw it away.”

I reply, “That has to be wrong. How can a company not have any phones?

They need to put their name and number so I am not receiving calls.”

As payback, he gave the callers the cell number of their former landlord.

Her reply came the next day. “They say they do not have phones.

Ask Google to remove all your company history from that address.”

Wow. Okay, so you aren’t going to pressure your new tenant to put a phone number on their packages? Fine.

So for the next 3 years, as I averaged about one call weekly.

Each time I received a call from someone trying to return something, I explained the issue.

And gave them the cell number of our old landlord.

OP had every reason to be frustrated after repeatedly dealing with someone else’s shipping problem.

The funniest part was that the people responsible seemed perfectly happy to let him handle the confusion for years.

Giving callers the old landlord’s number was petty, but after three years of weekly calls, I think it was perfectly justified.

Don’t you think so too? Let’s check out the comments of other people.

This user agrees with OP.

Here’s a valid point.

It sounds satisfying, says this one.

If you enjoyed this story, check out this post about a helicopter inspector who grounds a flight after the pilot is rude to him.

This user shares their personal thoughts.

Finally, short and sweet!

If the problem keeps coming to you, maybe you just need to forward it to someone else.

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