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Sterile workplaces run on strict procedures.
Unfortunately, impatient managers sometimes stop listening before hearing the important part.
One worker was ordered to retrieve supplies immediately.
An empty bleach container made that command wonderfully complicated.
Read on for the full story.
But theres no bleach
Several years ago, I worked the night shift for big pharma, producing injectables. At that hour, there were very few people running the place.
I was relatively new there and only had limited training on what I was allowed to do and what I was not.
The buildings were designed with air flow direction and flow patterns to prevent biological contamination.
You can’t go the other way, or it’s a shutdown and a cleaning for about 3-4 hours. Nobody wants that.
There were strict rules to follow when walking through the building.
My compliance was being instructed to go get raw material X from an earlier room.
For me, that meant doing practically a full loop of the building, exiting completely, and starting over.
That’s fine. It only takes about 15 minutes. But the catch here is that everything is “more clean” as you progress through the stages of the building, going through airlocks.
He tried to tell him there was no bleach, but he didn’t listen.
Going through the airlocks means spraying the objects you’re bringing in with bleach, giving them 10 minutes of contact time, wiping them down, and then proceeding.
My malicious compliance here is that when I informed the manager on duty that the prior airlock had no bleach, he just interrupted me and said, “NOW!”
So I do as I’m told and hurry up, exit, go around, wash up, change my scrubs—the works.
I get the material, and just as expected, I get stuck in the airlock with no bleach to wipe down a cart of raw material.
Hours later, he was finally able to leave the airlock.
What the manager wasn’t aware of was that I wasn’t trained in mixing and making bleach. Yeah, it’s easy enough in practice, but it’s still a sign-off I wasn’t “trained” on, so I simply couldn’t.
I was in there for a good two hours until the manager found me. All I could do was point at the empty bleach container on the wall as he stared through the glass.
He had to leave, do a lap, make bleach himself, wait another 30 minutes or so for the bleach to settle, then join me in the airlock for another 10 minutes of contact time together, in silence.
Wow! It only takes seconds to listen to someone.
Let’s see what the fine folks over at Reddit have to say about all this.
This is what he tried to do.
According to this comment, people who act like this lack problem-solving skills.
If you enjoyed this story, check out this post about an employee who decides to mute her boss’s number after he insists on calling her at home after hours.
For this reader, the ending was the best.
Here’s someone who thinks things like this are the supervisor’s responsibility.
After the manager interrupted OP’s warning and demanded speed, OP followed orders and became trapped without the required bleach.
Since OP wasn’t certified to mix it, the manager eventually made bleach, repeated the entire loop, and joined him in beautiful, wonderful, awkward silence.
Nothing disinfects bad management like a two-hour timeout.
