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Grocery Store Customer Demanded a Deal That Ended Years Ago—Then Got Angry When Staff Said No

woman in a grocery store

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You have to be very careful about how you handle customers like the one you’re going to read about in this story.

They push, they prod, they poke, and they’ll do anything and everything to save a few measly cents when they’re out shopping.

In simpler terms: they’re difficult.

But the grocery store worker who wrote this story wasn’t having it!

Check out how they handled this unruly customer who thought the rules didn’t apply to her.

Lady tries to claim a “Free Fruit for Kids” promo that ended 5 years ago.

“I’m a supervisor at a grocery store.

Back in the day and I mean way back our company had a policy where kids could get a free piece of fruit while parents shopped.

They had enough of that!

However, because people kept taking advantage of it that promotion was officially scrapped over five years ago.

This lady walks in, grabs a banana off the shelf, and hands it to her kid.

When she gets to the register, the cashier asks her to pay for it. She immediately gets defensive, claiming it’s free for kids.

Well, not exactly…

I stepped in to explain that the policy ended years ago. Her response was blaming us for not notifying her that the promo ended.

However when the promo was active, there was a specific stand with smaller fruit. She just grabbed a regular one from the main display. After being told no, she marched back to the shelf, grabbed the biggest banana she could find, had it weighed, and paid for it out of spite.

We didn’t even ask her to do that; we were fine chalking it up to a misunderstanding but she just went away and did it

Then things got weird.

All of this over a banana…

She started demanding to know how long I and the other supervisor had worked for the company. We’re both just looking at each other like, what does this have to do with the price of a banana?

She then hunts down the Store Manager to grill him on his start date, too. Despite everyone telling her the same thing, she insisted we were all wrong and that the fruit is supposed to be free.

She ended her tantrum by screaming that she’s going to post us all on social media because we’re incompetent and can’t do our jobs. Lady, there is no signage, no shelf, and no policy.

You’re literally fighting for a promotion that ended in 2021.”

Check out what readers had to say about this.

This person had a lot to say.

Another Reddit user weighed in.

This individual spoke up.

Another person shared their thoughts.

If you enjoyed this story, check out this post about an employee who got the perfect revenge after being told he can’t work from home.

And this reader weighed in.

This lady seems like a lot of fun to deal with, don’t you think?!?!

Yikes!

I’m willing to bet some money that she didn’t learn her lesson…

Some customers have WAY too much time on their hands…

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