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They Closed Their Bakery Early on Easter for Family Time — One Customer Insisted They Were Still ‘Required’ to Serve Him

Man waiting to pay for his sweets at a bakery

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Retail holidays have a special way of convincing customers that closing times are merely personal insults.

For one bakery couple, Easter Sunday offered their only precious half-day away from the shop all year.

That modest break became controversial when a customer appointed himself spokesperson for one hypothetical late-afternoon shopper.

Read on for the full story.

The Easter Jerk.

My husband and I own a small bakery/sweet shop. We work seven days a week and also during holidays.

Our busiest days are Christmas Eve and New Year’s Eve, etc. We work from 9 to 9:30 in the morning until almost midnight every single day.

We basically live in our shop. We only close the shop for a week in August, and even that doesn’t happen every year.

But once a year, on Easter Sunday, we work until 3 p.m. and then we close the shop and meet our family and friends to celebrate the day in the country.

We are always looking forward to this one and only half-free day.

Anyway, some people don’t like that.

Last year I had a customer complaining because he wanted to buy his ice cream after the Easter lunch and not before, for reasons I guess.

The guy just couldn’t help being nosy.

But this year I had this “lovely guy” (LG). He bought some sweets and then asked:

LG: Why does the sign say that you close at 3 today?

Me: Well, since it’s Easter, we are closing early today.

LG: But what happens if someone wants to shop in the afternoon today?

Me: Since it’s Easter, most people buy their sweets until noon. We don’t see many people in the afternoon, and it gets very quiet here after 3. In fact, we kept the shop open once during Easter, and we helped only one customer after 6.

He tried to tell her how to run the business, but she wasn’t having it.

LG: You are REQUIRED to stay open for that one and only customer. It’s the professional thing to do.

Me: Sir, we stay open all the time. We don’t know what it means not to work on Sundays or Christmas. We have the right to take half a day off.

LG: You should hire people to be here if you want to take days off.

Me: No, we shouldn’t. We have the right to close our business and eat with our families once a year. Now, please go and have a happy Easter.

I don’t think I’ll see this one again.

Wow! Some people have a lot of nerve.

Let’s check out what the readers over at Reddit have to say about this guy.

Here’s what this reader would’ve said.

This person has a funny way of looking at it.

For this reader, they should hire help to get more breaks.

If you enjoyed this story, check out this post about an employee who decides to mute her boss’s number after he insists on calling her at home after hours.

According to this person, they close early on multiple holidays.

The customer insisted the bakery was professionally required to remain open for one possible shopper, despite the owners working nearly every day and holiday.

The owner firmly explained that they deserved one family meal a year, then sent him away with Easter wishes and zero authority.

He bought a few sweets and somehow left believing the receipt included voting rights on the bakery’s staffing schedule.

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