Parents Came Into A Toy Store Just Before Closing Time And Had Their Child Pick A Toy And Pay For It Himself, But It Took So Long The Manager Had To Put An End To It
by Michael Levanduski

Shutterstock, Reddit
Kids have to learn how to take care of common things on their own as they grow up, including making purchases at a store.
What would you do if you were working at a store and some parents came in moments before closing time, and they had their child SLOWLY get an item and try to check out himself?
That is what happened to the worker in this story, so finally the manager told the parents that they had two minutes to finish or they would have to leave.
“I’m trying to teach him how to buy things”
So, a bit of background, I work in a shop that closes at 8, at about 7:50 we’d close the door and only open it for people who are leaving.
This is a smart policy.
The other day as my manager asks one of my coworkers to close the door.
A couple and their young child come strolling in, now it’s company policy that we can’t ask a customer to leave the store unless we have actually closed or if we have closed then as long as they finish quickly.
This family walks around until 8 and only then do they decide to come up to the till with a game for their kid.
Helping kids learn to checkout is a good thing, when the time is appropriate.
There’s only one problem, they’re that kind of family that has the kid come up to the till while Mummy and Daddy watch in awe as their 6-year old learns the basics of giving money to someone and getting something in return.
Normally this wouldn’t bother me at all but we had closed, my manager wanted to go, my coworker wanted to go and most importantly I wanted to go, so this kid starts nervously walking to the counter and suddenly freezes, looking back at his parents who give him a pep talk “Go on, put the game on the side and give the man the money.”
I had to keep my forced smile on as long as I could.
I can see how this would be annoying.
Eventually the kid approaches the counter, puts the game on the counter but runs back to his mother as if I just turned into a Slenderman or something.
At last! I can do something!
I go and grab the game from the drawers behind me, come back and this kid is still frozen with his parents comforting him and trying to get him to approach the counter, meanwhile it is now 8:15 and my forced smile is starting to give in.
Yes, dad. We can see that, and it is making everyone late.
The Dad looks up at me and utters those words in the title “I’m trying to teach him how to buy things.”
I figured at this point I would be entirely justified if I politely explained the time and that we had closed a quarter of an hour ago.
He was very polite.
“Excuse me sir, sorry if this seems a bit rude but would you mind finishing the transaction, it’s just that we closed at 8 and it’s now approaching 20 past”
That was not the smart thing to do.
Wow, just kick them out and be done.
The Dad, looking rather angry at this request says “It’s your job to wait for the customer to be ready, I don’t care if you’re closed, we came in before you closed and are trying to educate our son on how to buy things in a shop!”
Way to go manager!
Before I could even respond, my manager leans through the door to the back office and simply calls back to him, “Maybe you could’ve done this a bit earlier in the day, I’m turning the tills off in two minutes from back here since I want to go home and so does he, we don’t get paid after 8 so he’s essentially working for free there.”
And she disappears.
He looks at where she was, then looks at me angrily, I add “She is right, I’m not getting paid for this,” also I know she can’t turn the tills off from out the back, that can only be done on the actual till, but I’m gonna roll with it, I’m usually out by this time so I’m done with this.
Good riddance.
I figured he would go up to the counter, pay then leave but instead he demanded the number for the head office and left.
I quickly locked the door behind them and breathed the biggest sigh of relief.
There is a time and a place to teach kids how to do things, and these parents failed.
Let’s see what the people in the comments think about it.
LOL. Exactly.

Yes, this guy needs to be getting paid.

Yup, the parents are doing everyone a disservice.

Exactly, there is a time and a place.

This commenter makes a great point.

Start by teaching the parents common decency.
If you liked that story, read this one about grandparents who set up a college fund for their grandkid because his parents won’t, but then his parents want to use the money to cover sibling’s medical expenses.
Categories: STORIES
Tags: · after-hours, buying items, closed, kids, picture, reddit, retail worker, store, tails from retail, top
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