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Sometimes you think you want something, but you change your mind after you’ve tried it.
A good customer would accept their mistake. Not this Karen.
Check out what made her angry.
“Too Purpley”
I worked in one of those really big home improvement stores and we had a paint department.
I worked in paint for a while and there was nothing worse than the yoga-mom-turned-designer-influencer customer.
At first this customer was fine to deal with.
One day, this one comes in and orders two gallons of paint, same color. She gave me a chip (that was actually one of our chips, so I didn’t have to try and shoot it).
I mixed the paint, put the sample on the cover, hit it with the heat gun so she could verify the color and off she goes.
A week later, she returns with the cans, both opened, both well used.
Then she released her nonsensical fury.
She starts yelling at me that I mixed it “too purpley” and it “ruined her shoot.”
I told her I mixed it according to the code on the chip she gave me. I call the manager over and she starts ranting and insulting my intelligence, saying I must be a loser who can’t read to be mixing paint for a living.
I was super ticked when my manager gave her two free cans of paint. He then said, “It’s not worth the fight.”
Here is what folks are saying.
100%. Same reason why you don’t give in to children whining.
Maybe, but a lot of people are actually like this.
Good advice!
A wimp and also bad at business.
Great question.
Something tells me she does this a lot.
If you liked that post, check out this one about an employee that got revenge on HR when they refused to reimburse his travel.