TwistedSifter

Entitled Customer Calls With An Unreasonable Demand Just Minutes Before The Store Closes, But The Employees Have To Comply Because He Mentions The Manager By Name

woman in green apron holding a blue telephone

Shutterstock/Reddit

Imagine working the closing shift at a store, and you get a phone call from a customer just minutes before the store closes. If the customer knew the manager, would you be willing to humor them, or would you insist on closing on time?

In this story, one employee is in this exact situation, and they find it pretty frustrating.

Let’s see what happens when they double check with the supervisor about what to do.

The absolute audacity of some people

I work at a farm and ranch store in a small town. We get people from a lot of surrounding areas shopping here and have a pretty loyal customer base.

A lot of our customers are on a first name basis with my store manager, which is awesome until it isn’t.

Got a call tonight at 7:56 (we close at 8).

The customer had a pretty unreasonable demand.

Customer says, “I’m on the other end of town, I need some electric fence wire, it’s the only reason I came to town, but I got held up”

To which I reply, “Sorry, we close in 4 minutes”

To which he replies, ”Call (store managers name), he’ll help me out”

I put this jerk on hold and get on the radio to the closing supervisor, relay everything to him.

They had to comply.

He’s obviously just as mad as I am, but because these entitled jerks name drop the manager, we have to bend over backwards for them.

And the customers know this, and take advantage of us hourly wage slaves because of it.

Just ticks me off.

It seems that working at a small store where everyone knows the manager has its drawbacks, but it’s the manager’s fault for humoring these unreasonable customer demands.

Let’s see how Reddit responded to this story.

This whole problem could’ve been avoided.

Here’s a tip about using caller ID.

A former ranch supply store employee weighs in.

Another person thinks it was an actual emergency situation.

Customers don’t always respect closing time, but it’d sure be nice if they did!

If you liked that post, check out this post about a woman who tracked down a contractor who tried to vanish without a trace.

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