How to politely ask someone to stop yelling on call? Well, you can’t!

This guy shares how a woman kept yelling at him for services but he couldn’t help her because she wouldn’t stop complaining.

Check out the full story!

Woman upset I didn’t apologize for something I had nothing to do with, threatens to get me fired

Get a call from lady.

Call starts off with them choking back tears already.

UH OH…

Service has been out for less than 15 minutes and 3 minutes of that was spent on the phone getting to me.

Advise of known issue and we are working on it. No ETA since ticket is 15 minutes old but likely within an hour or two.

“DO YOU KNOW HOW MUCH I PAY FOR THIS AND YOU ARE DENYING ME SERVICE. AND YOU WONT PAY ME.”

I can apply a 48 hour credit even though its only been a few minutes.

“COMPLETELY UNACCEPTABLE. DO YOU KNOW HOW MUCH I PAY.”

He was not expecting the call to head in this direction…

Yes and I can apply a 48 hour credit which is 47 more hours than the service will be out for.

“Fine. How much is it.”

$3.00

“OUTRAGOUS” *Begins a tirade about how much they pay and how inconvenient it is.*

You pay $1.50 a day.

Okay well if that will be all then you will be notified.

“ITS NOT OKAY HOW DARE YOU SAY ITS OKAY.”

He knew he couldn’t argue too much with this one.

I didn’t say it was okay, I was just starting a sentence with the word ‘Okay’.

“YOUR NAME. GIVE IT. THIS CALL BETTER BE MONITORED I WILL BE SEEING TO IT YOU GET FIRED.”

Ok well if you want I can send you to my supervisor right now.

“NO GIVE ME YOUR NAME I WILL CALL BACK AND GET SOMEONE MORE COMPETENT WHO CAN TRANSFER ME TO YOUR SUP.”

Ok so again I am happy to send you there now.

He hates how some customers treat the representatives!

Proceeds to spend the next 11 minutes berating me saying how awful I am at my job and I need to learn to say sorry at the end of each sentence because she is the customer and that is the minimum she deserves from me.

Eventually got to the point that I had to start saying if she isn’t willing to move to the next step then I will release the call. Just flat out refused to get off the line until I got to the final warning of “I am going to hang up now.”

It is wild that these people expect me to spend over and they don’t even do me the courtesy of spitting before trying to mess with me.

YIKES! That sounds a bit insulting…

Why would he continue responding to someone like that?

Let’s find out what folks on Reddit think about this one.

This user suggests not answering back when customers get disrespectful!

This user’s boss taught them a very cool response.

This user suggests completing other tasks if you ever get a call like this!

This user simply disconnects when someone starts yelling on call!

This user shares what went down after he came across a similar customer!

Someone’s a bit too frustrated!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.