Getting lost in IKEA is frustrating, but yelling at random shoppers probably isn’t going to help.

One woman ran into that while shopping with her partner during a birthday trip.

Another customer spotted her across the showroom and demanded to know how to get back to her car.

She tried pointing out the arrows on the floor, but the woman wanted her to personally show her the way.

Even after learning she didn’t work there, the customer kept pushing until an actual employee finally stepped in.

Read on to see how it all went down.

Lost in IKEA and mad that I wouldn’t personally guide her out

For my birthday this year, I decided I wanted to do a little shopping day out of town to get some stupid stuff (like special flavored oils or nice hand soap), just dumb stuff that brings joy I don’t normally splurge on.

After shopping around all morning, we decided to swing over to IKEA to round off the day.

For context, I am 24F, wearing multicolored tie-dye patchwork overalls with a bright red sweater that says, “I believe in Santa.” My partner is wearing jeans and a Hawaiian dad-esque style shirt and a bucket hat. At this point, we have a shopping cart full of stuff, and I am in the process of flipping through duvet covers.

Then, she realized the woman was yelling at her.

This is when I hear a woman screaming “MISS!” repeatedly from a distance, becoming more agitated each time.

Now, try as I do to mind my own business, I was too tempted and looked up to see what all the hollering was for. I look up to find a woman across the main aisle leading through the store, on the other side of the showroom, beaming me down.

She literally huffs at me before yelling from across the room (also FILLED with other people including actual employees), “HOW DO I GET TO MY CAR?!”

Having worked in customer service, she knew what to do.

I have worked in customer service since the day I could legally get a job. I understand the public. I was feeling birthday kindness in my heart. I chose peace, so I walked 2-3 feet closer so I was in the main aisle and said very kindly, “There are actually arrows projected onto the ground on this path showing you the way through the showroom.”

I smiled and pointed to the projection and the path they were on. I paused a second afterward to make sure she understood. I then nodded, gave a thumbs-up, and turned back to what I was doing.

My partner and I giggled about the transaction that should have ended there, but I get interrupted again, “WELL, WHAT ARE YOU DOING ANYWAYS? WHY CAN’T YOU JUST SHOW ME THE WAY?!”

At this point, she was getting irritated.

That evil little chill hit me when you know there’s a problem customer you must deal with. My nervous system started going off, and then a blissful calm swept over me.

I was not an employee, and I have free will. I now, much more loudly and assertively, say, “I am NOT an employee here, but I’m sure if you CAN ask kindly, they would be happy to help you,” and really thought this would be the end.

Nope.

Then, her partner spoke up.

She yells at me again to show her the way out and asks what I’m doing that’s so important, completely disregarding what I just said.

My feathers are ruffled at this point, not just the banshee, but the employees not coming in for an assist. I’m being squawked at over here, no defense. I choose not to respond and just let her figure this one out. I was trying to savor my good vibes.

She then begins her approach. Out of the corner of my eye, I see her start jaunting over to us, huffing with each hip sway. As she reached the main aisle dividing the room, my partner, unlike me, was ready to match her vibe. He shrieks at her, “SHE…. DOES…. NOT….. WORK… HEREEE.”

The lady just couldn’t let it go.

I think, well, that’s uncomfortable, but this definitely ends it. She’ll be embarrassed. I’m embarrassed, but nah.

The woman says, “I just need to know how to get out of here, and YOU won’t tell me.”

FINALLY, I lock eyes with an employee. I raise my arm in the air and point at Miss Thang in front of me and tell them she’ll be needing some help. THE LOOK this Gargamel woman gave me was almost worth the hollering. To make it better, the employee said almost verbatim what I said to begin with.

Wow! Imagine being that entitled!

Let’s see what the people over at Reddit think about her behavior.

It would make you want to do that.

A trip to IKEA sounds like a lot of fun.

Here’s what this reader would do.

If you enjoyed this story, check out this post about a cashier and manager who came together to help a truck driver from another country.

That would be funny.

It’s crazy how the woman just kept it going.

Once she realized she wasn’t talking to an employee, most people would’ve been embarrassed and moved on.

But not this lady. She somehow got even more demanding.

Perhaps the worst part was that there seemed to be employees around who didn’t even want to help. That’s what really needs to be addressed here.