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When you own a small business, time is money.
Sure, you’d love to accommodate each and every customer request…but it’s just not realistic, ya know?
The guy who wrote this story owns a dog walking business and now he’s getting a lot of flack from a customer who is, predictably, making everything about herself.
Get all the details below and see what you think about this.
AITA for charging a customer more for a special request?
“I’m the owner of a dog walking company with 3 employees.
We usually try to walk 6-10 dogs per walk and person so we are charging a fair amount of money per dog. Sometimes we only have 3-4 dogs but never less than that per walk and we don’t charge extra for that.
He got a request…
Now this lady asked me to walk her dog solo because he is scared of other dogs. I told her we don’t really do that as we can not possibly cover the costs for the walk with the standard rate.
Since I feel bad for the dog not having any outside time at all because of her not wanting to do it herself I offered her a rate for 3 dogs which is super fair in my opinion and she said I’m trying to exploit her for personal gains.
This lady sounds a bit unhinged…
I could easily make double the money in this hour walking other peoples’ dogs. She started contacting other clients of mine trying to talk bad about me and I lost two customers because of it.
As a result of that I told her I’m not going to walk her dog for any money and stopped reading her texts or accepting her calls.
AITA for doing that?
I don’t feel like I did anything wrong but losing those other customers makes me feel I’m kinda bad in other peoples eyes?
Should I offer something else?
Maybe try and socialize the dog so we can add other dogs to the walk?”
Check out what readers had to say about this.
This person had a lot to say.
Another Reddit user weighed in.
This individual spoke up.
If you enjoyed this story, check out this post about an employee who thought HR was doing them a favor, only to realize they were really saving the company money.
And another Reddit user said they’re NTA.
Nope!
He’s not doing anything wrong!
And like I said, this guy is running a small business.
Time is money!
This customer sounds like a huge jerk…