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Jeez, talk about not seeing eye to eye with a customer…

If you in a job where have to interact with the general public every day, chance are that you’re going to have some conflict once in a while.

In today’s story, a cake decorator talked about the quarrel she had with a customer who had some communication issues.

Take a look at what happened!

Customer yells at me over “wedding cake flavored cake.”

“I’m a cake decorator going on two years now and I had an old man (70+) come to my counter asking for wedding cake flavored cake.

Interaction goes as follows”

Customer: “Do y’all bake custom cakes?”

Me: “Well we don’t necessarily bake them, but we do decorate them, yes”

Customer: “Well then where do they come from?”

Me: “We get them shipped in from a company every week”

Customer: “Well how long does it take to get one?”

Me: “We always have some on hand”

Customer: “Well okay, do y’all have wedding cake flavor?”

That’s a strange question…

Me: “Well that kind of depends on your definition of wedding cake flavor. We have people order all kinds of different things for their wedding cakes, but our two most popular flavors for wedding cakes are white and almond”

Customer: “Well is that wedding cake flavor?”

Me: politely tries to explain that that doesn’t really exist

Customer: “CAN YOU MAKE ME A WEDDING CAKE FLAVORED CAKE? YES OR NO?!!”

In this moment I felt myself getting really angry as it had been a long day and I was tired. I called for my coworker to handle it.

He asked her the same questions

Dude…relax…

She ends up telling him that wedding cake flavor is white

He leaves yelling about how he doesn’t want just plain white cake and how we don’t know how to do our jobs

My field of work is one where customers love to act like they know more about cake than us.

It’s endlessly frustrating.”

Readers shared their thoughts.

This person weighed in.

Another reader shared their thoughts.

This Reddit user spoke up.

Another individual weighed in.

If you enjoyed this post, check out this story about an employee who decided to push back against time micromanagement.

And this reader shared their thoughts.

You never know what you’re gonna get in customer service…

And that’s a fact, Jack!

Oh well, on to the next customer…

This guy seemed a bit frustrated about this, huh?