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His Server Called Out a Table of Customers for Saying Something Racist — He Fired Her for Causing a Scene

Manager firing a waitress

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When you work in a restaurant, it is important to treat your customers well so that they want to come back again, even if you don’t really like them.

What would you do if one of your servers loudly yelled at a table of customers because she overheard them saying something racist, and it caused a major scene in the restaurant?

That is what happened in this story, so the manager fired the server, but a lot of people are now saying that she did the right thing.

While the customers shouldn’t be saying racist things, it is not the server’s job to call them out like this and cause a disturbance for everyone in the restaurant. Read through the full story below and see what you think.

Aita for firing a server on the spot after she yelled at a table for an apparent racist conversation

I work at a large chain place. This story is actually from a month ago, but Many people I’ve told have different opinions.

You have to keep your politics out of the workplace.

One of my servers, let’s call her Sarah, is a.. questionable employee at best. She’s very politically active, and I really really don’t want to use the phrase “snowflake” but.. idrk what else to say.

Many times, something in the news comes out that Sarah doesn’t like, she comes into work complaining to everyone about it and looks visibly agitated to customers.

Oh boy, what is she doing?

I’ve let it slide because She is young, and in school, and I know a job is important for her.

This all changed one afternoon during our lunch rush. I was up at the hostess stand when I heard “EXCUSE YOU” very loudly and I turn around to see Sarah fuming at this table of 2 ladies, maybe in their 60s.

You can’t treat customers this way, no matter what type of private conversation they were having. If it was that bad, they should have been asked to leave.

“I would appreciate if every time I walked past this table I didn’t have to hear your RACIST conversation or slurs!!” She walked away, and many other tables were looking at them, eachother, me. Let’s just say it caused a big scene.

A black woman sitting at a nearby table started asking loudly what the women were saying. The 2 women were horribly embarrassed and I walked up to them and apologized for being yelled at by my staff.

Firing her was the right move.

I walk in the back where Sarah is standing, she comes up to me and tries to explain herself, looking nervous like she knew she messed up.

I told her you do not yell at a customer. And to leave and that her time here was over. She stared at me for a minute, like in disbelief, and left.

This is no way to treat a customer, no matter what.

Now, I do not know what these women were apparently saying. In any profession, you do not yell at a customer and won’t have that right, at least in my opinion.

There are other ways she could have handled it, it caused a very embarrassing situation. Somep people, however, say that I was wrong for firing her.

AITA?

Even if the customers were saying something horrible, that should have been reported to the manager so they could be asked to stop or leave. Yelling at them like this was very unprofessional, so firing her just makes sense.

Let’s see what the people in the comments have to say about it.

Here is a good question.

This commenter thinks he was out of line.

Here is someone who says that calling out racism is hard.

Why didn’t he find out the details before firing her?

If you enjoyed this story, check out this post about an employee who was fired because of a coworkers lies, only to get the chance for revenge years later.

This person also thinks he should have listened to her first.

He should have given her a chance to explain the situation, even if he fired her in the end anyway. That being said, she really can’t be yelling at people, no matter the situation.

She should learn that lesson from this and handle things differently in the future.

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