Some retail complaints are understandable, while others seem to come from an entirely different version of reality.

One cashier rings up a pair of socks, stays polite, and thinks the strange interaction is already over.

Twenty minutes later, the customer returns dramatically before filing a complaint packed with things the employee insists never happened.

Check out this wild one for yourself.

Soooo a crazy lady complained about me to my manager today

I did not know that she was crazy, however roughly 20 minutes or so after our relatively unremarkable interaction, it became abundantly clear that she was, in fact, absolutely and undeniably crazy.

This sounds like it will be a great story.

So this is what happened:

Me: I can help the next customer in line!

(Lady walks wordlessly up to me)

Me: Hi! How are you? Would you like a bag?

Lady: (wordlessly stares at me for a beat) …No.

Me: Okay! (Rings up her socks) That’ll be $5.60.

Lady: (wordlessly hands me her Chase debit card)

No big deal, she isn’t too talkative but that is fine.

You’re supposed to swipe it yourself but okay, no problem, people make that mistake all the time. I’ll go ahead and swipe it for her.

Me: (Swipe card, system asks for PIN number.)

A couple moments pass, and she’s still not moving to enter her pin so I go

“You can enter your pin whenever you’re ready!”

What? She still could have done it herself.

Lady: UH, I DID NOT WANT TO USE MY CARD AS DEBIT. THATS. WHY. I HANDED IT. TO YOU.

Me: (can barely contain laughter from the ridiculousness) Okay then…can I just see your ID please?

Lady shows me her ID, I finish my transaction, and as she takes her receipt to walk away I smile and wish her a good day, genuinely, like I always do.

She can’t help that she’s grouchy. Mean people come in all the time. You can’t let it get to you. It’s them who are the problem.

Cut to 20 min later, and the same lady comes storming past the register on her way out. As she passes by me, while I’m helping another customer, she yells, “HAVE A NICE DAY, CHLOE!!!”

This cashier seems very pleasant.

Initially, I’m all like “Aw, thanks! Have a great day too, lady!”

I make lots of friends with my customers, many of them know my name, I don’t think anything of it.

After she left, though, something about her loud and – I now realize – sarcastic tone kind of stuck with me and caused the pit in my stomach to drop.

Then, a couple seconds later, I get a call from my manager asking me to come to her office, and I start to put two and two together. That woman complained about me!!

But why?!

I was perfectly pleasant and professional despite her incredibly rude demeanor. What could she possibly have to complain about?

So, she was just making things up?

Go to the managers office, and she tells me that this woman told her that a) I HARASSED her for not using her Store card and gave her a hard time for using her Chase debit card instead (none of that is true, I didn’t even know she HAD a Store card until that point), b) was laughing and complaining to my coworker about not wanting to help her and how much I hate my job, and c) scoffed in her face when she asked a “simple question.”

SHE NEVER ASKED A QUESTION. I DIDNT EVEN KNOW SHE HAD A STORE CARD. I JUST RANG UP HER SOCKS AND SENT HER ON HER WAY.

Some people are just terrible.

Sorry for the lengthy post, but I mean wow! People be crazy!

This lady went OUT OF HER WAY to try to mess with another persons life even when that person didn’t do ANYTHING to them!

In fact I went out of my way to try to be pleasant to you, strangely angry lady, despite your incessant rudeness and inherently and deeply unpleasant nature!

Can you believe that?

It makes me lose my faith in humanity a little bit, to be honest.

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Some people just love causing problems.

Or they take every interaction as a personal attack. It is insane, but there isn’t much you can do.

Read on to see what the people in the comments have to say about it.

I was wondering this as well.

What enjoyment can people get out of this?

Why do so many people choose to be so rude.

I always wonder this as well.

If you enjoyed this story, check out this post about a longtime bank customer who walked away after the teller gave them a hard time.

This person experienced something similar.

The customer accused OP of harassment, mocking her, and complaining about helping her, despite the actual transaction being remarkably ordinary.

Her manager eventually believed her side, while OP remained completely baffled by how a five-dollar sock purchase produced such an elaborate story.

Even her department manager later laughed off the complaint once she heard what supposedly happened.

She bought socks and somehow checked out with an entire fictional screenplay.