September 30, 2026 at 1:21 pm

Worker Took A Shortcut Through The Staff Door, But Impatient Customers Followed And Learned It Was Off Limits

by Chris Allen

people waiting in long line

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Long lines can test anyone’s patience, but some customers respond by deciding that clearly restricted entrances must secretly include them.

An employee returning from lunch used a dedicated security checkpoint while hundreds of visitors waited at the public metal detector.

Instead of recognizing the staff-only lane, one family followed through and expected their accidental guide to admit the entire group.

See how security handled that request.

“You expect us to WAIT?!”

Where I currently work, you have to go through a metal detector to get into the building. Even employees have to go through them.

Usually, there is only one being operated, but another is in place for employees in case a bunch of people are in line to get in, so employees can skip the line.

So when the employee tries to use their shortcut, some customers take notice.

So, I am coming back from lunch, and the line to get in the building is stretching out the door and all the way to the parking lot—about 200 yards.

I walk in through another door to bypass the line, show my employee ID, and step through the second metal detector, closing off the rope behind me. That is when I hear a woman (W) behind me.

W: Aren’t you going to let us in?

Surprised, this employee tries to set these customers straight.

I turn around and see a group of 10 people had followed me and was trying to get in through the metal detector reserved for employees.

Me: Sorry, ma’am. This is for employees only. You’ll have to wait in line at the other station.

But of course, this isn’t the answer the customers wanted to hear.

W: You expect us to WAIT?! What is wrong with you?!

At this point, the security guard (SG) manning the station speaks up.

Luckily, his colleague had his back.

SG: If you want in, you will have to wait in line, ma’am. I suggest you get back in line before it gets even longer.

Oh, was she ticked. The family just slinked off without another word, and I had a smile on my face the rest of the day.

Waiting your turn? How unheard of!

What did Reddit think?

Watching rude people get their karma is one of the best feelings in life.

Screenshot 2025 08 27 at 1.18.56 PM Worker Took A Shortcut Through The Staff Door, But Impatient Customers Followed And Learned It Was Off Limits

Sometimes you just have to be blunt with customers.

Screenshot 2025 08 27 at 1.19.36 PM Worker Took A Shortcut Through The Staff Door, But Impatient Customers Followed And Learned It Was Off Limits

The whole scene plays out in this commenter’s head.

Screenshot 2025 08 27 at 1.20.43 PM Worker Took A Shortcut Through The Staff Door, But Impatient Customers Followed And Learned It Was Off Limits

If you enjoyed this story, check out this post about a man who made sure that firing him would be a major inconvenience.

Some people just love to rub it in.

Screenshot 2025 08 27 at 1.21.35 PM Worker Took A Shortcut Through The Staff Door, But Impatient Customers Followed And Learned It Was Off Limits

The employee closed the rope and explained that the second metal detector was reserved exclusively for staff entering the building.

When the woman protested that waiting was unacceptable, security directed her family straight back toward the rapidly growing public line.

They attempted a ten-person security speedrun but unlocked the bonus level where their original wait was even longer.

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