Refund policies exist for a reason.

In this story, a woman deals with customer concerns via email.

She noticed that, over the past month, a lot of customers were asking for refunds.

Without returning the items or even explaining as to why they wanted their money back.

With similar concerns but different stories, she finally reached her breaking point.

Let’s take a closer look!

The Refund Beggers

This past month, a ton of customers have been contacting us.

They are mostly emailing and requesting refunds. Just a refund.

They ask over and over for refunds on hundreds of dollars worth of product.

This woman reached her breaking point.

They do this without giving a reason.

The number of times I have had to tell people that a return is required for a refund this week has me at my breaking point.

One lady I have told this to over 10 times.

One customer wanted a refund of $700.

The last person wanted a refund of their last three orders.

It was over $700 worth of product.

This must be working at some companies.

Let’s see how other people reacted to this story.

This user shares their personal thought.

This one thinks people were looking for holiday money.

Here’s a similar point from this one.

Finally, I’ve seen reimbursement fraud quite a lot, says this one.

For some people, “refund” means “ask nicely and maybe they’ll give back our money.”

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.