Customers can get so upset sometimes that they take out their frustration on the wrong people.

So, what would you do if you saw someone yelling at a cashier over prices they have no control over? Would you step in and tell them to calm down? Or would you just stay out of it and see what happens?

In the following story, one theme park guest finds himself in this exact situation. Here’s what he did.

The cashier doesn’t set the prices, scream at someone else. [Tales From a Theme Park?]

I own and operate my own retail store.

It’s actually a seasonal fireworks tent, but not like any fireworks tent you’ve seen before. It’s 2400 square feet of fireworks heaven, where the party and the insanity climax at midnight on the 4th of July and New Year’s Eve.

This story has absolutely nothing to do with that.

My daughter and I spent the day in an Orlando theme park yesterday (not run by a mouse). Not the best idea, since it was a holiday weekend, but she loves Harry Potter, and I love her, so Daddy will brave the crowds when she really wants to go.

The customer was upset about a price.

While we were browsing in one of the stores, I saw a crazy lady going off on a poor cashier. I made my way near them so I could hear what was going on, partly because I felt like I should say something to the crappy customer, but mostly because I’m just nosy.

The customer was ranting about the price of something and was basically accusing the cashier of trying to rip her off by charging so much. I honestly didn’t catch what item she was upset about, but apparently, whatever it was, it justified screaming at the poor female cashier behind the counter.

The female cashier had to be in her teens, and she honestly looked like she was about to break down and cry at any time.

I REEEEEALLY wanted to step in and say something to the loudmouth, but I was worried about getting into an argument with some stranger in front of my daughter.

What the manager did was pretty impressive.

Enter the store manager.

The guy comes rushing over and plants himself between the screaming lady and the cashier. He did it so smoothly, I was jealous. He walked behind the counter and, with a quick movement, used his arm to gently move the cashier back while placing himself in the line of fire.

While he was moving the cashier back and stepping in between them, he was looking at the screaming lady. By stepping in, he broke the customers’ eye contact with the cashier and took it over for himself.

Then, he told her to leave.

Smooth brother, smooth!

Then, even more impressively, he told the ranting customer that if she was unhappy with the price, SHE SHOULD LEAVE!

For those of you unfamiliar with theme parks in Orlando, this is definitely not the way it’s usually handled. Too often, the screaming guests get away with just about anything. Watching the outcome definitely made me feel good, and I was glad to see a manager stand up and put an unreasonable customer in their place.

Ten minutes later, I was spending $117.65 on an “Authentic Ravenclaw Robe.” Maybe the lady was right.

Bravo! What a great way to handle it.

Let’s see if the people over at Reddit have ever witnessed anything like this before.

This reader works at the same theme park.

These people may do it on purpose.

Here’s what this person would tell the customer.

Now, that’s funny.

That worked out well. And it’s a good thing that the manager didn’t give her what she wanted.

If you enjoyed this story, check out this post about a cashier who was on break when she was physically dragged back to the register by a customer.