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Workplace security rules exist for a reason.

In this story, an employee was asked to bypass MFA by a coworker who shattered his phone screen.

The coworker wanted his authentication code sent through Teams, despite needing MFA to access Teams in the first place.

When the employee refused to disable the security measure, the coworker had to consider another solution.

Yikes! Sounds like a risky move to me. Read the full story below to find out more.

Gravity and Tech

Guy walks up to me at work.

Him: “I dropped my phone. The screen’s shattered.

I want my two-factor code to come through Teams.”

Me: “Nope.”

This employee was asked to disable the multi-factor authorization on their account.

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA, how exactly are you planning to authenticate?”

Then, he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence.

He refused the request and agreed that they should have the phone fixed instead.

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional.

I’m not risking my job because someone doesn’t like MFA.

And remember, technology didn’t fail you today. Gravity did.

Honestly, refusing to bypass MFA was absolutely the right call. You go, OP!

The coworker’s problem was frustrating, but disabling a security measure just to make things convenient could create a much bigger problem for all of them.

I agree that getting the phone fixed was the best option.

Let’s read the responses of other people to this story.

Short and simple.

This user shares their personal thoughts.

Gravity didn’t fail, says this one.

Another one chimes in.

If you enjoyed this story, check out this post about a client who regretted paying for a cross-country flight after the IT specialist just flipped a breaker.

Finally, this person can relate.

Some tech problems are, in fact, caused by gravity.