Tag: Tales From Tech Support

October 9, 2026 at 6:15 am

He Was Told To Keep Every Call Under 8 Minutes, Then His Supervisor Noticed One That Lasted Over An Hour

closeup of a smiling man wearing a headset

I’m glad his manager helped him out.

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October 9, 2026 at 4:55 am

A Tech Support Worker Found A Major Flaw In A Report’s Data, And Took It To His Boss

focused tech support worker looking at a computer monitor

These things happen.

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October 8, 2026 at 7:55 am

A Department Head Interrupted Her Support Call to Demand Immediate Personal Tech Help—For a Non-Work Device

smiling and waving female tech support worker

What an annoying situation!

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October 6, 2026 at 8:20 pm

As His Father Got Older, He Started Having A Lot Of Trouble With Technology, Which Taught The Son A Valuable Lesson About What Tech Support Professionals Deal With On A Daily Basis

Confused old man

It is important to have patients with the elderly, even when they are causing tech problems.

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October 6, 2026 at 10:48 am

Customer Paid Nearly $2,000 For A One-Minute Fix, Only For The Technician To Call Tech Support Because He Couldn’t Do It

Tech support worker cannot believe his ears

The irony pretty much writes itself.

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October 6, 2026 at 7:55 am

Customer Demanded A Computer Repair Shop Drop Everything To Fix His Dead Hard Drive, Or He’d Sue For $5,000

Guy working on computers

The last thing you want is someone like this as an actual customer.

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October 6, 2026 at 3:47 am

Corporate Executives Bought a $150K Software Suite Without Consulting Tech Support—Only to Realize It Was Completely Incompatible

People frustrated with a computer

Why would you ever buy software without trying it first. 

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October 5, 2026 at 10:35 pm

He Got A Regular Laptop Instead Of The Convertible He Wanted, So He Pulled It Apart Until It Broke — Then Demanded A Replacement

Man stressed over what his coworker did

Maybe it was an accident.

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October 5, 2026 at 8:45 pm

He Diagnosed a Dead Internet Connection—Only to Find the DSL Wall Socket Dangling by a Wire While the Customer Demanded a “Software Reset Button”

Man working for internet service customer support

Calls like this would get so annoying.

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October 5, 2026 at 7:35 pm

Grocery Store Manager Got Tired Of Begging For A New Server, So He Made Sure The Old One Couldn’t Be Fixed

Man holding a mask as he looks at the servers

Destroying the server was a little extreme.

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