August 24, 2026 at 4:35 pm

She Returned to Work Refreshed After Lockdown—Until One Curbside Shift Brought Back the Nightmare

by Heather Hall

Boxes of take-out food opened and ready to eat

Pexels/Reddit

Some customers really do forget that they’re not the only people waiting for help.

After five weeks away from work, one server came back hoping the break had made dealing with people a little easier.

But, unfortunately, that idea didn’t last long.

Due to COVID, the restaurant was only doing curbside service with only one person running orders to a parking lot full of waiting cars.

Before long, customers were complaining about the wait and trying to find ways to get served before everyone else.

Read on to see how it all played out.

The sense of entitlement of customers has blown my mind

I got hired back on Thursday, thinking, hey, I had a five-week break from these ******* people. Maybe I’ll be all refreshed and happy to deal with them again. The very first customer I dealt with was mad at us because THEY ordered wrong, immediately reminding me of why I hated most of them.

We are running with 4 FOH staff and 2 BOH, despite only doing about $6,000 less in sales than if we were fully open.

Last night, I was on carhop duty, as we are still only curbside. THERE IS ONLY ONE OF US, and we have to go in to change our gloves after every single customer encounter.

The restaurant was busy, but the customers didn’t seem to care.

There are consistently at least ten cars waiting at a time, and these ************* are mad at me because they were supposed to get their food 15 minutes ago.

They seem to be just completely oblivious to how many other people there are and the fact that I have to do one customer transaction at a time.

I WALKED 6 MILES IN A 3-HOUR TIME PERIOD JUST DOING CURBSIDE!!!

Many people were upset or trying to skip in line.

There are people thinking that if they park in front of everyone else, we will automatically help them first. We see you, ************, and this just makes us help everyone else first to spite you.

Also, don’t get mad when you wait to order from the parking lot and then don’t get your food before everyone else who actually called ahead of time. The tickets have the time that you called on them, so your lying to try and get it faster isn’t going to help.

People get mad at us when we tell them they can’t crowd in front of the door or sit in the lobby. It’s not your “constitutional right” to go out to eat, and you shouldn’t be able to put everyone else at risk because you feel like you’re above the rules.

Luckily, he found a few ways to deal with it.

Of course, I have found ways to feel better about it.

For instance, showering them with kindness and thanking them for being so patient with us after I hear them ******** when I’m walking by to help the ten other cars that pulled up at the same time as them, as well as trying to hit them with the door lightly when they insist on standing right in front of it.

We have a design on our front windows and doors, so you can’t see in, but we can sure as **** see out.

Yikes! Shifts like that are enough to get anyone down.

Let’s take a look at what the people over at Reddit think about the whole thing.

This restaurant worker tends to have issues with delivery drivers.

Server Drama 3 She Returned to Work Refreshed After Lockdown—Until One Curbside Shift Brought Back the Nightmare

It’s funny she thought all she had to do was say her husband was on the way.

Server Drama 2 She Returned to Work Refreshed After Lockdown—Until One Curbside Shift Brought Back the Nightmare

According to this person, the lockdown made people act that way.

Server Drama 1 She Returned to Work Refreshed After Lockdown—Until One Curbside Shift Brought Back the Nightmare

If you enjoyed this story, check out this post about a manager who wonders why productivity dropped after he banned overtime with no exceptions.

For this reader, it just solidifies why they would never be a server.

Server Drama She Returned to Work Refreshed After Lockdown—Until One Curbside Shift Brought Back the Nightmare

Glad those times are over!

The lockdowns brought out some truly unbelievable behavior, so anyone who worked with the public probably has stories like this.

And while people still get impatient and entitled now, at least most workers aren’t trying to juggle curbside service and all those extra rules at the same time.

Looking back, it’s amazing anyone working retail or restaurants made it through without completely losing their minds.

Enjoyed this story?

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Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.