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There are mistakes you can undo, and then there are mistakes that leave a perfectly good laptop in two pieces.

For one tech support worker, that’s exactly what happened when an employee walked into the office carrying his brand-new computer.

Apparently, he thought he had been given a convertible laptop with a removable keyboard.

But, the problem was that he had actually been given a regular notebook.

And when it didn’t come apart easily, he apparently decided the solution was to pull harder.

Read on to see how it all played out.

The custom convertible laptop.

Recently, one of our offices received new computers: 12.5” notebooks and 12.5” convertible hybrids.

A user walks in with a laptop that is in two pieces. He explains that his convertible (the kind that is a tablet with an attachable keyboard) is broken.

As I come to the realization that I issued this user a notebook, NOT a convertible, he drops the device on my desk. That’s right; he somehow tore the lid from the base of the notebook, thinking that he got a convertible.

Frustrated, he did everything he could to stay calm.

I tell him that this wasn’t a convertible; it was a notebook. It WAS a notebook. Now it’s a paperweight.

Somehow, this is beyond his comprehension. His response was that his other coworker got a convertible and that no one told him his wasn’t, so he thought it was stuck and he needed to pull harder.

I ask him how hard he pulled and if that didn’t give him some indication that it was not a convertible. I receive a blank stare in return.

After some back and forth, I asked him to leave my office. I could not take it anymore; I did not want to lose my composure.

Then, he had the nerve to ask when his replacement would arrive.

On his way out of my office, he asks when he will get a replacement.

I take this to my boss, who asks me how long it will take to fix and when I can get this user a replacement. He apparently sees nothing wrong with this situation.

I am giving this user the biggest, heaviest laptop I have.

This is why I drink.

Wow! That’s some nerve!

Let’s see what the readers over at Reddit think about what happened here.

Dell makes such good computers, but the guy probably wouldn’t like it.

Now, this is funny.

It’s crazy that this doesn’t get a response.

If you enjoyed this story, check out this post about a burned-out employee who finds a way to ease his stress with an extended daily lunch.

The guy would hate this so much, but it would be funny.

It’s hard to believe he really thought the laptop was supposed to come apart.

Especially since his coworker got the convertible and he clearly knew about it.

But then, after completely destroying his laptop, he immediately wanted to know when he’d get a replacement.

Maybe it was an accident, but it’s hard not to wonder if he was hoping that replacement would be the convertible he wanted in the first place.