tech support worker Archives

July 23, 2026 at 5:55 pm

Tech Support Employee Explains That “Double Click” Always Uses The Left Mouse Button, But The Customer Still Insists That He Repeat The Instruction Every Time

Man working tech support with a headset on

We’ve all been there at one point.

May 27, 2026 at 10:35 am

Support Worker Keeps Asking a Hardware Technician to Check Website Permissions, but He Gets Stuck Obsessing Over the SQL Server Instead

Call center worker trying to check software permissions

Calls like this get annoying fast.

April 22, 2026 at 4:23 pm

IT Worker Tried To Convince A Manager To Approve System Upgrades That Would Reduce Costs, But The Manager Refused Until He Heard Competitors Had Better Systems And Suddenly Demanded The Upgrade Immediately

Man on the phone getting his way, so he's smiling

At least he got his way.

April 22, 2026 at 2:35 pm

IT Operations Manager Learned A Technician Accidentally Sent A Wipe Command To The Wrong Computer, And The Contracts Manager Who Clicked “Yes” To Confirm The Erase Lost All His Files

Contracts manager on his computer in the morning

What a bad experience.

April 13, 2026 at 11:49 pm

Tech Support Engineer Was Asked To Verify A Bug Fix On A Software Tape Before It Was Shipped To A Major Customer, But Installing It Caused The Machine To Fail And Revealed The Tape Had Never Been Properly Tested

Man upset because the tape he was testing crashed the system

It’s a good thing they checked.

April 6, 2026 at 11:49 pm

Service Desk Agent Remotely Connected To A Caller’s Computer After She Demanded He Fix Her “Email Issue,” But When He Discovered She Sent 50 Messages To DoNotReply, She Still Blamed IT

Tech support worker helping a woman fix her email

What an annoying situation!

March 29, 2026 at 10:15 pm

IT Technician Investigated A Flickering Internet Connection, But After Tracing The Ethernet Cable Through A Closet He Found Heavy Winter Coats Hanging From The Line

Man starting to trace an ethernet cable that's not working

They learned an important lesson.

March 19, 2026 at 10:15 pm

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

Man working on installing a new network in warehouse

What a giant mess!

March 19, 2026 at 3:22 pm

Tech Support Employee Was Blamed For Sending Incorrect Automotive Part Numbers, But A Detroit Meeting Revealed The Customer Used The Letter O Instead Of Zero In Their Repair Codes

Car being manufactured inside an automaker plant

That was a waste of time.

March 7, 2026 at 7:15 pm

Tech Support Worker Answered A Routine Internal Help Desk Call, But Her Irate Coworker Refused To Share An ID Number And Expected The Issue To Be Solved

Tech support worker for a large company dealing with an irate coworker

Most people would’ve hung up.

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Tag: tech support worker

Tech Support Employee Explains That “Double Click” Always Uses The Left Mouse Button, But The Customer Still Insists That He Repeat The Instruction Every Time

Support Worker Keeps Asking a Hardware Technician to Check Website Permissions, but He Gets Stuck Obsessing Over the SQL Server Instead

IT Worker Tried To Convince A Manager To Approve System Upgrades That Would Reduce Costs, But The Manager Refused Until He Heard Competitors Had Better Systems And Suddenly Demanded The Upgrade Immediately

IT Operations Manager Learned A Technician Accidentally Sent A Wipe Command To The Wrong Computer, And The Contracts Manager Who Clicked “Yes” To Confirm The Erase Lost All His Files

Tech Support Engineer Was Asked To Verify A Bug Fix On A Software Tape Before It Was Shipped To A Major Customer, But Installing It Caused The Machine To Fail And Revealed The Tape Had Never Been Properly Tested

Service Desk Agent Remotely Connected To A Caller’s Computer After She Demanded He Fix Her “Email Issue,” But When He Discovered She Sent 50 Messages To DoNotReply, She Still Blamed IT

IT Technician Investigated A Flickering Internet Connection, But After Tracing The Ethernet Cable Through A Closet He Found Heavy Winter Coats Hanging From The Line

IT Support Specialist Designed Network Layout Based On The Official Plans, But Production Used The New Docks Early And Forced A Last Minute Workaround That Became Permanent

Tech Support Employee Was Blamed For Sending Incorrect Automotive Part Numbers, But A Detroit Meeting Revealed The Customer Used The Letter O Instead Of Zero In Their Repair Codes

Tech Support Worker Answered A Routine Internal Help Desk Call, But Her Irate Coworker Refused To Share An ID Number And Expected The Issue To Be Solved

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Tech Support Employee Explains That “Double Click” Always Uses The Left Mouse Button, But The Customer Still Insists That He Repeat The Instruction Every Time

Employees Were Banned From Working Overtime—Then Management Wondered Why Work Stopped Getting Done

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