Entitled Guests Demanded Service Without Respect, So One Janitor Made Them Earn Every Bit of Communication
by Benjamin Cottrell

Pexels/Reddit
Working in hospitality means dealing with people who assume they can speak to you however they please.
So one fed-up janitors decided to let rude guests talk — but only in a language they struggled to use.
You’ll want to read on for this one!
Rude customers will be forced to speak English.
I work as a janitor in a popular European hotel chain in a non-English-speaking country.
This janitor found a clever way to get under difficult customers’ skin.
When I am taking care of a demanding or overly rude customer, I’ll simply “forget” the language of the natives and force them to speak to me in English.
(I speak the native language well enough anyway).
Turns out, it’s a fantastic way to press through the disrespect.
It’s funny to watch them get slightly frustrated while they stumble over their words, while I harshly judge their grammar and pronunciation in my head.
It makes me feel less uncomfortable while helping them since they sound less serious.
And when they are satisfied, I’ll tell them goodbye in their own language when I leave their room.
This story proves that not every act of resistance has to be loud to be satisfying.
Redditors are sure to get a kick out of this one.
Even cleaning staff isn’t safe from the wrath of rude customers.

Nothing gets people’s attention quite like speaking multiple languages.

This commenter can think of a way to make the revenge even more satisfying.

These guests came in expecting control, but were left fumbling for their words.
Serves them right.
If you liked that post, check this one about a guy who got revenge on his condo by making his own Christmas light rules.
Categories: STORIES
Tags: · bad customers, customer service, europe, hotels, multilingual, picture, power play, reddit, top
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