September 3, 2026 at 3:25 pm

A Customer Couldn’t Decide on Sausage Rolls for Her Kid—and Held Up a Growing Bakery Line With Endless Mind-Changing

by Heather Hall

Sausage rolls for sale at a bakery

Pexels

Some customers make ordering food way harder than it needs to be.

One bakery cashier found that out after a woman came in looking for sausage rolls for her child.

At first, she wanted to know whether they were hot or cold.

Then, she started asking if the cashier had anything in between.

When that wasn’t an option, she kept trying to come up with another way to get what she wanted.

Read on to see what happened next.

And The Award For Most Patient Cashier Ever Goes To…

What follows is a true and accurate account of a transaction I just witnessed in a branch of a well-known British bakery chain whilst on my lunch break:

Customer: “Do you have any sausage rolls?”

Cashier: “Yes. How many would you like?”

The woman had a lot of questions.

Customer: “Are they suitable for my child?”

Cashier: “Erm…”

Customer: “How hot are they, please?”

Cashier: “We have some that are just ready and hot, and some that are pre-packaged and cold.”

Then, she has an odd request.

Customer: “Do you have any that are in-between?”

Cashier: “I am afraid not. Sorry.”

Customer: “Oh. Well, do you have a fridge?”

Cashier: “Yes, but…”

Customer: “Put two hot ones in the fridge and bag two cold ones, please.”

Unfortunately, the cashier had to explain that she couldn’t do that.

Cashier: “I can’t do that, I’m afraid. And the cold sausage rolls come in packs of four.”

Customer: “Well, I only want two cold ones, and the other two I want lukewarm.”

Cashier: “I could give you four hot ones, and you could wait until they have cooled down to eat them?”

Customer: “That’s no good. He wants one now. Can I blow on it and see if he’ll take it?”

By this point, the line was getting pretty long.

Cashier: “I am afraid you will have to buy the sausage rolls first.”

Customer: “Well, that’s no good. Let me see… Cut them up into little pieces and put them together in two separate bags, and then that way they will be in-between.”

Cashier: “Okay….”

The cashier cuts the sausage rolls up into small pieces and places the pieces in two separate bags. The queue is now 20 customers strong, at least, and stretches into the street. It comprises mostly of people, like myself, who need to get back to work.

Cashier: “Is that all for you today?”

Then, the woman started to choose a cookie.

Customer: “Can I have one of your spooky Halloween biscuits?”

Cashier: “Yes. Which one would you like?”

Lord preserve us.

Customer: “Which one do you recommend?”

It’s a cookie, lady, not a Fabergé egg. You’re not making an investment here that will benefit your descendants. Take the bat-shaped one and get on your bike!

Oh my! That woman was not concerned about anyone else in line.

Let’s see if the readers over at Reddit have ever encountered a customer like this.

This reader has experienced something similar.

Annoying 3 A Customer Couldnt Decide on Sausage Rolls for Her Kid—and Held Up a Growing Bakery Line With Endless Mind Changing

That’s one way to handle it.

Annoying 2 A Customer Couldnt Decide on Sausage Rolls for Her Kid—and Held Up a Growing Bakery Line With Endless Mind Changing

Customers like that are the reason this person refuses to work retail.

Annoying 1 A Customer Couldnt Decide on Sausage Rolls for Her Kid—and Held Up a Growing Bakery Line With Endless Mind Changing

If you enjoyed this story, check out this post about a company that cut overtime, then struggled to figure out why so much work was piling up.

This about sums it up.

Annoying A Customer Couldnt Decide on Sausage Rolls for Her Kid—and Held Up a Growing Bakery Line With Endless Mind Changing

The cashier deserves a medal.

There’s being picky, and then there’s expecting everyone else to wait while you overthink every little choice.

At some point, you have to remember there are other people in line too.

Most people would’ve lost patience long before that cashier did.

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Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.