He Kept Demand-Haggling Over Expiration Dates at Checkout—Then Met the Store’s Policy-Enforcement Receipt Audit
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Well, this is weird…
What kind of a person tries to haggle about the prices of items…in a grocery store?
I can’t say that I’ve ever heard of that before!
But, as we’ve said many times before, you never know what kind of people you’re going to end up dealing with if you work in customer service.
Take a look at what this cashier had to say about a guy who she likes to call…The Negotiator.
This middle aged guy I call The Negotiator thinks our corporate grocery store is a bazaar in the middle of nowhere.
“I work as a cashier at a big name grocery chain and usually the job is just mindlessly scanning barcodes and asking if people have a loyalty card.
This sounds like a movie…
But every Tuesday around 4 PM, The Negotiator shows up and my heart just sinks. He always brings a single carton of organic milk and maybe a loaf of bread to my lane and instead of paying, he starts a full on debate about the price.
He is absolutely convinced that the digital price tags on our shelves are just a “starting point for a healthy dialogue” between the merchant and the customer.
Last week it was raining pretty hard outside and he leaned over the counter with this conspiratorial look on his face.
Is this guy serious…?
He pointed at the milk which was clearly marked four dollars and ninety nine cents and said, “Look at that weather out there. Nobody is coming in today. Your inventory is just sitting here losing value by the minute. I will give you three dollars for the milk and we can call it a rainy day discount.”
I tried to explain for the hundredth time that I literally do not have a button on my register that says “Rainy Day Discount” and that I just work here for ten bucks an hour. He didn’t care and just kept talking about the laws of supply and demand like he was a professor of economics.
Keep it moving, sir!
The worst part is the line that starts forming behind him. People are just trying to get home with their groceries and they have to listen to this man explain why the humidity levels should affect the price of sourdough bread.
He once tried to offer me a “bundle deal” where if he bought two bags of chips I should give him the dip for free because they are “complementary goods.”
My manager usually has to come over and tell him to pay the full price or leave but the Negotiator just smiles and says he will “let us think on his offer” until next week.
It adds ten minutes of pure stress to my shift every single time and I honestly think he enjoys the performance more than the actual three cents he thinks he might save.”
Readers shared their thoughts.
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Another individual has an idea…
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If you enjoyed this story, check out this post about an employee who got the perfect revenge after being told he can’t work from home.
And this person shared their thoughts.
Wow…
There’s no way this method has ever worked before, right?
There’s no way!
But I bet that he keeps on trying!
Well, this customer is a real handful…
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