August 21, 2025 at 9:55 pm

Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

by Chelsea Mize

chocolate tfr Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

Reddit/Unsplash

Look, it’s possible you’ve been on both sides of the glass: retail signs aren’t always clear, but also sometimes customers just don’t pay attention.

But in this story, a guy just isn’t getting it. And we mean, he really isn’t getting it. Like, maybe chocolate makes everything better… but not this guy’s comprehension skills.

Let’s take a bite outta this trouble with truffles…

All of our chocolate does have chocolate in them

Background: I manage a store which sells coffee and loose leaf tea in bulk. We also sell kettles, marmalades, chocolate, fudge, liquorice… you get the picture.

We have a large glass display with about 18-20 different kinds of chocolate pralines.

Usually the customer tells me which one they want and I pick them out and put them in a bag or a box. The different kinds are clearly labeled with flavour and/or cocoa-content.

Sounds straightforward enough. Let’s see how someone misconstrues these signs…

*A man about 40 years old walks up to the display*

Me: Hi there can I help you with something?

Man: No I’m just looking.

Me: Okay let me know if you need help.

*I putter around the store, cleaning a little bit and helping some other customers. I would say about ten minutes pass*

Plenty of time for browsing (and understanding) the offerings. What will the man choose?

Man: Alright I want a box of eight chocolates please.

Me: Sure, which do you want?

Man: Is it chocolate in all of these? *points to the display marked “chocolate pralines”*

Hm. OK. Label’s pretty clear, but maybe he just wants a little reassurance?

Me: Yes all of these are chocolate.

Man: Is it dark chocolate in the dark nougat?

Me: Yes it’s dark chocolate and dark nougat.

Man: Okay one please. What kind of mousse is it in the one with raspberry mousse?

Me: … raspberry…

Alright. Is this guy messing with OP, or what?

Man: Okay one please. And that white one with orange, is that dark chocolate?

Me: No that is white chocolate.

Man: Hmm. Okay one of those. Is it blueberries in the blueberry one?

Me: Yes of course, blueberry flavoured chocolate!

Hahaha, of course! He’s really not getting the hang of this, is he?

Man: One please! Aaaaaand hmmm… Does the one with tiramisu taste like tiramisu?

Me: Yes like tiramisu and chocolate.

Man: One please! Is it really champagne in the one with strawberries and champagne? Like liquid?

Champagne problems. Will OP keep their cool, or have a chocolate meltdown?

Me: No it is champagne flavoured chocolate inside it.

Man: One please! That one with coconut is white is that also white chocolate?

Me: Yes.

Man: One please! And the one with mint is mint-chocolate?

Me: Yes.

Man: One please!

OMG. This guy wants one of everything and also has no idea what he wants.

Little did he know I fooled him!

It’s gravel in the blueberry chocolate, arsenic in the orange ones, and the ones with tiramisu are actually full of snakes!

I build my business on lies!

Life is like a box of chocolates… you never know what kind of customer you’re going to get.

What do the comments have to say to this sweet, strange situation?

One person says, maybe he just wanted his money’s worth?

Screenshot 2025 07 18 at 4.52.15 PM Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

This poster agrees maybe he just doesn’t want something cheap?

Screenshot 2025 07 18 at 4.52.41 PM Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

Another person says, too real.

Screenshot 2025 07 18 at 4.52.53 PM Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

Another poster suggests, MIB?

Screenshot 2025 07 18 at 4.52.01 PM Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

Someone else says, at least it’s good for a gallon of laughs?

Screenshot 2025 07 18 at 4.51.35 PM Chocolate May Be Cheaper Than Therapy, But This Chocolatier Might Need Some Professional Help After An Encounter With A Crazy Customer

Death by chocolate questions.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.