Hotel Employee Gets A Call From An Angry Customer Who Wants His Deposit Back, But He Doesn’t Realize That He Can’t Be Paid Digitally For A Cash Deposit
by Ashley Ashbee

Pexels/Reddit
Angry customers usually don’t think logically. They not only complain about things they can’t substantiate, but they also don’t use their brain.
See how this worker knew this customer wasn’t playing with a full deck. Not the sharpest knife in the drawer.
Does Not Compute
The time was 12:34am. A phone rings.
“Crab Fort Inn and Suites, how may I help you?”
Incoming irate customer.
“My name is Doug Richard and I checked out this morning. Now I’m sitting here wondering why I haven’t gotten my deposit back. What the hell is going on?!”
“Alright, I’m sorry about that Mr. Richard. Let me go ahead and check your folio to see what’s happening….. So upon checking I don’t see any deposit holds on your card, and none were posted last night. Are you sure you aren’t seeing the room charge?”
DR: “What? No! I paid a cash deposit! Why haven’t I gotten it back?!”
He still isn’t getting it…
“A cash deposit you said?”
DR: “Yes!”
“And you didn’t stop by the front desk to check out and retrieve your cash deposit?”
DR: “No, I just left my keys in the room.”
“Oh….”
Here is what folks are saying.
LOL exactly.

Same.

I bet he’d get so offended.

I’d be worried about organized crime.

Shouldn’t his mom come pick him up and take him to school?
If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.
Categories: STORIES
Tags: · bad customer, bad hotel guest, customer service, dumb people, FUNNY, hotel drama, picture, reddit, Tales From The Front Desk, top
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