She Kept Complaining About the Restaurant—Until the Owner Told the Supervisor It Was All a Scam.
Shutterstock
Imagine working at a restaurant, and one of the people you’re waiting on has multiple complaints about the meal and the food. She’s so upset that she’s actually crying. What would you do?
In this story, one server who was recently promoted to supervisor is in this exact situation, and she tries to offer the customer several things to make the night better for her.
When the restaurant owner comes in, she’s all too happy to let the owner take over and handle the situation, but she’s really surprised when she later talks to the owner and finds out what was really going on.
All is not as it seems!
Keep reading for the whole story.
Nightmare table challenges me on my first night as supervisor.
I work at a local restaurant in a smaller city. It’s one of the more nicer restaurants in town but it’s not super fancy.
It’s Friday night and we got just slammed with customers, it was national margarita day. We’re incredibly short staffed because we weren’t expecting such a huge rush.
That night was my first official night as a supervisor, I was really excited.
An engaged couple was sitting at one of OP’s tables.
I get a table with a nice looking couple, she’s wearing this incredibly fake looking sparkly engagement ring. I comment on it to make conversation tell her it’s pretty and congratulations.
They then tell me that they had to get it resized recently for her. (Seems like an insignificant detail but it comes back I swear). I didn’t get to spend a ton of more time with the table because I had other tables to service.
They ordered apps and both got a steak dinner (we bring dinner salads out before our steak dinners). I quickly realize that I timed my dinner salads wrong so I needed to bring them out with their dinners. Unfortunate error for sure.
As I’m bringing out their salads miss fake ring meets me halfway across the restaurant and says “I NEED TO TALK TO A MANAGER RIGBT NOW” yelling. She’s yelling this.
But OP is the closest thing to a manager right now.
So I tell her I will grab her a manager.
Now here’s wear it gets really sticky.
I don’t have a manager in the building so I have to put on my supervisor cap walk back to the table and tell her I’m the person she can talk to.
So I’ll just list all the things she went off on
Here’s the list.
Received the wrong bottle of wine.
Got her app too late.
Her dishes were cold.
She didn’t get her salad.
OP thinks only one of the complaints is valid.
She’s like crying at the point. Just being so dramatic about the whole thing while her poor fiancée is sitting there quietly eating his “cold” meal.
First off they ORDERED the wrong bottle of wine so I talked them through our menu and got them a new one.
She had her appetizer for maybe 10 minutes before her meal. I remember specifically that I took the dishes out of the cooks hands and brought them to her table.
I’ll give her the salad complaint. That’s my bad.
OP tried to do something, anything to help.
She starts going on and on about how she wanted to have a nice night and now it’s just totally ruined.
She didn’t want anything I offered her ( the usual; gift card, free dessert, discounted bottle of wine).
Finally the owner of the restaurant shows up.
I fill her in on the situation she tells me to 100% her whole ticket that she’ll talk to her. So I have no more interaction with that table (THANK GOD).
She later talked to the owner and found out something really interesting.
Night ends a couple days go by and I got a chance to talk to the owner about what happened. Trying to explain that she was a nightmare and I wasn’t a horrible server.
She then tells me that she recognized the girl at the table and that she will bring in a new guy every time and spin the same story about just getting engaged and will try to cry her way into a free meal.
My investigative skills led me to find on her Facebook that she’s done this to at least half of the other restaurants in town.
Never Miss a StorySign up to get our BEST stories of the week straight to your inbox.
She’s now now no longer allowed in our establishment.
Wow! That’s crazy! The woman is basically a professional scam artist at this point.
Let’s see how Reddit responded to this story.
The owner did all she could do.
I wouldn’t be able to enjoy eating at a restaurant while acting so upset.
It’s pretty crazy!
If you enjoyed this story, check out this post about an American who is confused about why they can’t use their American dollars at a Canadian grocery store.
This person feels sorry for the guys.
I wonder what she tells the guys before they go out. Is she like, pretend we’re engaged and I’ll get us free food at this restaurant?
I’d rather not go to a restaurant than pull a stunt like this!
The owner arrived at just the right time.
Enjoyed this story?
Sign up to get our BEST stories of the week straight to your inbox.
