March 7, 2025 at 5:20 am

Bank Refused To Exchange Damaged Bills, So She Deposited Them Through The ATM Instead

by Heather Hall

Source: Reddit/Malicious Compliance/Pexels/ArtHouse Studio

It’s not often that a bank refuses to take money, but when they do, it can be frustrating.

So, what would you do if a bank turned you away for trying to exchange perfectly legal cash just because it was a little damaged? Would you go through the hassle of mailing it to the treasury? Or would you find a simpler solution?

In the following story, one customer finds themselves in this exact scenario and outsmarts the bank. Here’s what happened.

Bank wouldn’t take my damaged money.

One time, about fifteen years ago, I bought a cup of coffee and received two one-dollar bills as change, which had some slight fire damage.

It didn’t bother me any since the bills were mostly intact, but no stores would take them due to the damage.

So I went to my bank to exchange them for fresh ones.

Well the bank wouldn’t take them either, they said I would have to send them along with a SASE and a particular form to the treasury department to get them replaced.

With a bit of thinking, she found the perfect way to get rid of the cash.

This was obviously a lot of hassle for two dollars and there had to be a better way.

So I leave the bank, and as I’m thinking about what to do, I look over and see the ATM.

It took my two-dollar deposit without issue (this was back when ATMs still used deposit envelopes).

Problem solved.

Eek! It would be interesting to know what happened next.

Let’s check out how the folks over at Reddit feel about what she did.

This could happen, but not sure they can just keep the money and not reimburse the customer.

Source: Reddit/Malicious Compliance

Good to know.

Source: Reddit/Malicious Compliance

Great question.

Source: Reddit/Malicious Compliance

What a perfect way to solve the problem!

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.

Heather Hall | Contributing Writer, Life & Drama

Heather Hall is a contributing writer for TwistedSifter specializing in internet culture, workplace conflict, and viral customer service stories. With over a decade of editorial experience in digital publishing, Heather excels at curating trending online discussions and providing insightful commentary on the daily dramas that capture the internet's attention.

Since beginning her career in 2011, she has developed deep expertise in SEO-driven digital content, having written for a wide array of publications covering lifestyle, business, and travel. At TwistedSifter, Heather focuses on synthesizing complex social media threads into engaging, highly readable narratives that highlight the human element of viral news.

When she isn’t analyzing the latest internet discourse, Heather is a dedicated mother of three sons who takes family gaming nights entirely too seriously—whether she is dominating in Mario Kart, exploring The Legend of Zelda, or jumping into Roblox.

Connect with Heather on Facebook and LinkedIn.