Some customers will argue to get their way on matter what.

This man working at a computer store encountered a customer who brought in a “defective” mouse.

He examined the product and said it worked fine, but she insisted on getting a new one.

So, instead of wasting more time arguing, he found a way to let her think he gave in to her demand.

Read the story below to find out how.

I tricked a computer store customer

Long time ago I was doing part time in a retail computer store.

One day, a customer brought in a mouse, complaining it was defective.

I noticed it had an obvious bent connector.

This was an older type connection that’s circular with pins, and you need to reasonably line up with the port to connect.

This man explained the problem to the customer.

I explained the problem.

The pins need to line up to the holes.

And be careful not to force it in if the pins aren’t lined up because you might damage it.

The customer wanted a new mouse.

I bent the pin slightly back, demonstrated how to connect, and showed it working.

She gets defensive, and says it’s the mouse’s fault for being hard to connect (kinda right).

She wants me to replace it with a new mouse.

We go back and forth a few times.

I explain there’s nothing defective with her mouse.

And she blames something and restates her demand.

So, he asked her to wait as he got a replacement.

Eventually, she just says I don’t care and wants a manager.

At this point, a new mouse isn’t worth the effort, and she probably won’t break the new one now.

I tell her I’ll be back, and take the mouse into the back repair area to do a swap.

He put the same mouse into a box and repackaged it.

There, I noticed intact discarded packaging for the exact mouse and get an idea.

After wiping down her mouse, I take one of the boxes and repackage and resticker it.

When I bring it to the front, I hand it to the customer saying, “Here’s your mouse.”

After giving a self satisfied smirk, she takes it and leaves the store.

The only problem is that the customer thinks she got her way.

Let’s see what others have to say about this on Reddit.

This user shares a short but meaningful comment.

Blow on the mouse ball, says this person.

This comment makes sense, too.

This person gives their honest opinion.

Finally, that is so hilarious, says this person.

Sometimes, the best way to win an argument is to let the other person think they did.

If you liked that story, check out this post about a group of employees who got together and why working from home was a good financial decision.