Imagine working at the front desk of a hotel. I have personally never worked in that position, but I would picture it as checking in guests, answering their questions, and dealing with any issues that come up.

But the situation that comes up in this story is more extreme that I would want to handle, yet, I’m sure it happens more often that we know since, as the front desk worker explains, they’re not supposed to say anything about what happened to the other guests.

What’s extra annoying is that an entitled Karen staying at the hotel wonders what’s going on and tries to get details. That only makes the situation worse for the front desk workers.

Keep reading for the whole story.

Guest died and Karen wants her money back bc I won’t let her be nosy

A worker from a company who stays at our hotel comes down. He wants a keycard to check his friend who didn’t show up to work today, won’t answer calls, and won’t answer the door.

My manager on the phone tells me to bring the keycard myself and come with. It’s late. I’m 21 and the only worker there.

I knock on the door a few times, yelling. After a minute, I open the door.

I just see a foot hanging off the side of the bed. The only other time I’ve seen a dead body is at a funeral.

This is so sad.

His coworker and friend is trying to shake him awake, when that doesn’t work, he breaks down crying and calls his boss.

Apparently they were close friends. His cries bothered me more than the body did.

I call the cops. They say do CPR.

I touch his skin. His body feels tight, hard, and cold. His hands and feet are purple. All that’s on are boxers as he lies face down over the covers of the bed.

CPR is not going to happen.

I say it’s too late and as a 21 year old woman, I can’t flip over this 300 pound man to do CPR anyway. The blood has pooled to the bottom of his body, looking like bruises where he lay.

The cops get there. Then firefighters. Then my manager and coworkers. Then EMTs. Then the coroner.

I’m not asked much. They mainly talk to my manager and the guy’s friend.

The police are there for hours, taking evidence. It takes six people a long time to get down the stairs.

This is unnecessary.

A firefighter was rude to me for whatever reason.

“Have a great day?”

“Sure.” sarcastic.

“Why? A man is dead.” furious. (like, huh??)

Here comes Karen.

The man has a dog in the room with him. Since the owner is dead, animal control shows up. This is where Karen comes in.

“Why is animal control here? Did someone hurt a poor dog?” starts crying.

“I don’t know.” (I’m not supposed to say anything.)

She gets mad. Says, “I have a right to know by staying in this hotel! It’s public information.”

She’s really rude.

I tell her I can’t say. My coworkers back me up.

She asks one what their major is.

“I’m studying nursing.”

Snide, “No you aren’t.”

The manager got her to go away.

I put on my best customer service voice. I was so polite and stuff, but she still demanded I give my name so “I can report you to your manager and then your manager’s manager.” Says this is the worst she’s ever been treated at a hotel. Simply because I said I can’t share details. Goes out to bother cops and animal control herself.

“Animal control told me more than you out of the kindness of their hearts.” Implying I’m heartless.

She finds my manager and ticks her off so much, “I will give you your money back if you leave the hotel right now.”

And she agreed. Came up to me. I give her receipt.

But she still wasn’t happy.

“How am I supposed to know I’ll get my money back?”

“It says on the receipt.”

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“That proves nothing! I want to know when your owner will be here next!”

“I don’t know. He’s out of town.”

Karen also sounds like a liar.

But Karen kept demanding. I had to drag my manager away from the grieving man and police to deal with Karen.

Karen claims she’s got a million degrees, a professor. Earlier she told me she was in grad school.

She writes all our names down to report us to “the regional manger” later, (which we don’t have), and walks out scoffing, howling about how rude we all are.

I watch six people carry the body down the stairs in bag and wonder how some people can be so entitled.

What a sad day at work. I wonder what happened to that poor man. At least his friend was there to insist on checking on him, and at least Karen agreed to leave.

Let’s see how Reddit responded to this story.

If anyone ever needed a mental health day, it’s her.

Hotel guests do not have the right to know anything about other hotel guests.

Another person urges her to process her feelings and ignore Karen.

If you enjoyed this story, check out this post about a manager who wonders why productivity dropped after he banned overtime with no exceptions.

And here’s a vote for a game of Tetris.

That’s interesting about Tetris. I could see how doing something kind of methodical and challenging but not too challenging could be a great way to relieve stress.

That definitely sounds like it was a stressful day at work!