Tag: agent

August 19, 2026 at 12:20 pm

Hotel Worker Processed the Booking Flawlessly, But Her Colleague Questioned Every Step

Hotel employee talking to someone using a landline phone

It’s frustrating when someone questions your expertise over something you handle every day.

August 10, 2026 at 7:55 am

Mysterious “Ghost Calls” Kept Dropping—Then a Helpdesk Employee Discovered What Was Causing Them

Woman with a serious face working as phone support in the office

Persistence is admirable… until it becomes a nuisance.

June 2, 2026 at 10:35 am

Author Gets Call From “Hollywood Agent” About Book He Never Wrote

Man on phone to a book publisher

Some people simply refuse to admit they’re wrong.

March 25, 2026 at 10:15 pm

Frustrated Customer Couldn’t Find Instructions Online, So The Supervisor Patiently Helped Her Find What She Was Looking For

Call center worker with a headset on smiling

Looks like the problem isn’t the instructions but the person reading them.

May 10, 2025 at 3:22 pm

New Hotel Supervisor Gave Their Number To The Team In Case They Need To Text Them, But One Of The Agents Keeps Sending Them Messages That Aren’t Work Related

Woman in bed is not pleased getting a message on her phone in the middle of the night

We all have that one weird coworker.

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