Some customers feel like they’re entitled to a discount.

What would you do if you were the manager of a store, but a customer claimed everyone gives them a discount?

Would you correct them or honor the phony discount?

This store manager was working the register when he was in this exact situation.

Read the full story below to find out how he handled it.

Customer tries to get discount, doesn’t like my answer.

I manage a small town gas station (4 years) off the side of the highway.

We get a lot of regulars, but we also get a lot of random travelers.

I’m the boss, but I also open 2 days a week to get register time and whatnot.

This manager encountered a demanding new customer.

Well, today, I had a guy come in who’s not a regular, but I had seen him in the store only once before.

He came up to my register and asked for 5 cans of Grizzly chew.

I rang him up, and gave him his total.

He looked at it, and then told me to give him the discount.

Their conversation went like this.

Me: “What discount?”

C: “I get a discount when I buy 5 cans.”

Me: “That’s not how it works.”

C: “Ask anybody else that works here.”

Me: “I don’t need to ask anyone else, I’m the manager, that’s not how it works.”

He paid for his chew, didn’t say another word, and left!

I wonder why the customer was convinced he was owed a discount.

Let’s check out the comments of other people on Reddit.

This person shares a similar experience.

Here’s a hilarious comment from this user.

This person shares their personal thoughts.

Here’s another sarcastic remark.

And lastly, this person gives their honest opinion.

Some people will try anything to save a few pennies.

If you liked that story, check out this post about an oblivious CEO who tells a web developer to “act his wage”… and it results in 30% of the workforce being laid off.