She Handled Two Parents on a Chaos-Filled Saturday—Then Applied a 20% “Customer Courtesy” Credit to the Well-Behaved Family

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Kids cause trouble sometimes, and that is fine, as long as their parents take note and teach them not to do it again.
The retail worker in this story, however, noticed that not all parents do this. One day, she had one mother come in and let her kids run wild, causing problems by trying to mess with the tablets.
Just after that, another parent came in and kept a close eye on her kids. When one of them caused an issue, she reprimanded the child and made her apologize. The worker made sure to give the good parent a discount upon checkout.
Kids are great, but you should never expect other people to deal with them because you’re busy. Read through the full story below.
One product. 2 kids. 2 styles of parenting.
At my old employer, we sold tablets. Their tablets have a sticky bungee cord that produces an ear piercing scream if disturbed a certain way.
Some parents love leaving their kids alone in stores, even though they shouldn’t.
This one tablet screamed ALL the time. This all happened within an hour of each other.
Enter white alpha mom and her spawn. Spawn is left in my department to be babysat by me (I love kids, so whatever) and our tablets.
Kids can be clueless.
Now this kid kept pulling on the tablet, making the alarm sound. I would have to stop what I’m doing, and run over to turn it off before upper management comes down guns blazing.
He would just stare at me all bewildered that it sounded, so I finally looked him in the eye and said, “Little dude. If you keep messing with our tablets you’ll make the alarm sound. So…”.
Nobody will miss this woman as a customer.
Alpha soccer mom did NOT like this and grabbed her little angel and huffed about how she’s only shopping with our electronics competitors because “they let my son try out merchandise”.
Sorry, I’m not getting paid enough to do two jobs + watch your son.
This mom isn’t going to let her kids cause problems.
An hour later, enter alpha black mom and her three daughters. ABM and her two older daughters were asking me about a certain product one of the girls wanted for Christmas.
All of a sudden, the alarm sounds, and the little girl just stood their frozen in fear. Her mom immediately turned around and demanded her daughter stop and stand beside her.
Good parents get rewarded.
ABM also made me daughter apologize to me, to which I chuckled. I told ABM of the other parents and thanked her for being an awesome parent to three adorable girls.
She was so happy, I used my personal discount on her purchase.
Not all parenting strategies are equal, and in this case it is clear that one was better than the other.
Check out what the people in the comments have to say about this story.
The kid should apologize for inconveniencing the worker.

It would be so embarrassing to have the alarm go off.

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Sensitive alarms can get annoying.

Here is someone who says to be careful about giving discounts.

If you enjoyed this story, check out this post about an employee who was passed over for a promotion, so got a job with the competition and quit immediately.
This commenter likes that she could give the discount.

It is awful how many parents think that it is acceptable to just let their kids run wild. Not many stores would let someone give the good parent a discount, though.
This is the type of thing employees should be allowed to do in order to encourage better customers.
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