A Group of Contractors Were Told By a Department Store Manager That They Couldn’t Use Their Ladders to Complete Their Work, So They Walked Out
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Safety rules only work when employees are given the equipment needed to follow them.
A third-party crew was ordered to use store ladders, but management refused to provide any.
Rather than risk an injury or argue further, their regional manager accepted the store’s decision.
Check out the full story below.
Retail 3rd party story.
“I work for a 3rd party company that goes into many stores and completes various resets and builds displays etc.
We were being paid to show up at 12 am and do a huge reset for perhaps the largest department store in America which I will not name but everyone knows which one it is (25 hours of work, spread between 5 employees, should take us 5 hours).
Anyway so in order to complete this we need to reach kind of high and needed ladders or carts with ladders. We had none so instead we used these chairs and stood on them.
Well… the store didn’t like that.
They said we had to use ladders or those carts with ladders. And they told us we had to use them or they wouldn’t let us do this. So our regional manager (think “in charge of 1/4th of the country) said “then you must provide us with these ladders or carts”
Well…
They said they were using them and were too busy.
So regional manager turned to all of us right in front of this store manager and said “everyone pack up and hand me your stuff. The store has agreed to complete this reset for us”
She handed the stuff to the manager and said “this must be completed before 6 am. Good luck.”
They were outta there.
Everyone walked out and regional looked at us and said “If the store refuses us service which we are contracted to do it is their responsibility. Whoever comes in tomorrow to complete activities in the store, call me. If this isn’t completed by the store, I have to have the name of that manager.”
That poor store manager has never said no to our company since then. Pretty crazy stuff.”
Reddit users spoke up.
This person shared their thoughts.
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Another individual weighed in.
If you enjoyed this story, check out this post about a person who changed their minds about donated items, only to return to the shop to find them all sold.
This Reddit user spoke up.
The regional manager packed up her crew and handed the entire reset to the store manager who refused to provide safe equipment.
After being left with five hours of overnight work and possible consequences from corporate, that manager never blocked the crew again.
The store climbed directly into its own problem.
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