Tag: helpdesk

March 27, 2026 at 12:55 am

Helpdesk Employee Deals With IT Issues From 150 Unappreciative Employees, But A New Hire Gave Him A Compliment That Made His Day

Two male employees talking and smiling at each other

A simple “thank you” can make IT feel like superheroes.

March 10, 2026 at 7:15 pm

Customer Service Agent Knew A Caller Would Be Difficult From The Beginning, And Solving Her Problem Didn’t Help In The Slightest

Employees in a call center

Why are people like this?

February 28, 2026 at 11:49 pm

Helpdesk Employee Was Supporting A Professor With A Laptop Problem, But Then She Asked A Question They’d Never Forget

A laptop with a white screen

They did a great job.

February 12, 2026 at 9:47 pm

Tech Support Officer Off-Boarded A Client Between Two Managed Service Providers, But The System Created A Strange Loop That Closed And Reopened Tickets Over And Over Again

IT employee ahocked while looking at his monitor

Infinite loops are a major loophole in tech.

December 21, 2025 at 11:35 am

Employee Took A Call From Accounts Payable Expecting A Computer Error, But The Caller Thought Helpdesk Could “Help” Do His Job

Man with a headset working on his laptop

Some people think IT means “It’s Their” job. Lol.

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