If you’ve ever spent any time in the Philadelphia area, you probably already know that the people there seem to be OBSESSED with Wawa, a convenience store chain.

But it seems like everything isn’t exactly perfect at Wawa right now, because a man shared a TikTok video where he showed viewers how a Wawa location at Drexel University now requires customers to place all orders through a touchscreen, presumably because of shoplifting.

The text overlay reads, “Yall stole so much from the Philly Wawa this how u gotta order now.”

The video shows the man ordering Sour Patch Kids from the touchscreen and then receiving his item in a bag.

Is this what it’s come to, people?!?!

Take a look at the video.

@noshortsusa Walk away with anything? #wawa ♬ original sound – Subezewo

Here’s what folks had to say.

This person thinks this is a good move on Wawa’s part.

Another TikTokker made a good point…

And this person said they got confused and left when they went to Wawa.

I really don’t like the trend towards having to do everything for yourself at stores.

Call me old fashioned.