May 4, 2025 at 4:48 am

A Goodwill Store Customer Wasn’t Happy After Workers Changed The Price Of A Dress

by Matthew Gilligan

three photos of a woman in a green shirt

TikTok/@pumpkin_spice_girl1

If you watch enough TikTok videos like we do, you start to see recurring themes.

And everyday folks complaining about Goodwill stores is definitely one of them!

In this edition, a woman named Kimberly took to the social media platform to complain about what went down at her local Goodwill store when she tried to buy a dress.

woman wearing a green shirt

TikTok/@pumpkin_spice_girl1

Kimberly said she was shopping with her 3-year-old son at a Goodwill store and that she found a dress she wanted to buy.

She said, “I just glanced and saw there was a tag on it, but I assumed that was the Goodwill tag.”

Kimberly decided to buy the dress without trying it on and that’s when she realized that it didn’t have a Goodwill tag, but a tag from Free People.

woman wearing a green shirt and a necklace

TikTok/@pumpkin_spice_girl1

The manager said she needed to check on the price in the back of the store.

Kimberly said that dresses at the store are usually sold for $6.99, so she was surprised that the manager told her the dress would cost $29.99.

The TikTokker told the manager that was too much money for a Goodwill store, and the manager said that the same dress would sell at Free People for $300.

Kimberly decided she didn’t want to pay that much for the dress, but she said that the Goodwill store “did her dirty.”

woman in a green shirt talking to a camera

TikTok/@pumpkin_spice_girl1

Check out the video.

@pumpkin_spice_girl1

Goodwill did me dirty! #goodwill #goodwillfinds #freepeople #freepeopleatgoodwill #secondhandfashion #designerfashion #thrifttok @Goodwill Industries Intl. @Free People

♬ original sound – ⚡️ Kimberly ⚡️

This is what TikTokkers had to say.

This individual chimed in.

Screenshot 2025 04 19 at 7.49.03 AM A Goodwill Store Customer Wasnt Happy After Workers Changed The Price Of A Dress

Another TikTokker is upset about it.

Screenshot 2025 04 19 at 7.49.15 AM A Goodwill Store Customer Wasnt Happy After Workers Changed The Price Of A Dress

And this viewer spoke up.

Screenshot 2025 04 19 at 7.49.29 AM A Goodwill Store Customer Wasnt Happy After Workers Changed The Price Of A Dress

Another day, another complaint about a Goodwill store…

If you liked that story, check out this video about a Dollar Store cashier who has had it with customers who argue over $4 products.