July 8, 2025 at 11:55 pm

Customer Wants A Video Game Store Owner To Break The Law, But The Customer Had No Idea An Undercover Officer Was In Line Behind Him

by Laura Ornella

undercover police officer in sunglasses showing his badge

Shutterstock/Reddit

You never know who is watching — especially when you’re trying to break the law.

Imagine owning a store where you’re required to check a customer’s ID. If a customer begged you to make an exception for them, would you, or would you point them in the direction of the law?

Read how one Redditor’s small business could’ve been at risk if they had humored this disobedient customer’s wishes.

Let’s see how the story plays out.

No, I Will Not Break the Law for You

I made my escape from retail a couple years ago and have a multitude of stories from the 15 years I spent there.

This is one of my favorite stories from when I worked at a video game retailer.

But, there was a certain law that needed to be observed…

We sold, bought, and traded video games. In the state I operated in, you needed a state ID to sell games for cash (It was the law).

It was a medium-sized town and because I ran this type of business, I knew a lot of the town’s police officers and some were regular customers at my business.

And on this day, in particular, all the right people were there.

This particular gem of a customer happened to be in my store at the same time as one of our local detectives was doing his holiday shopping.

I was scanning his games in to sell at the register while the detective was behind him waiting in line to make his purchase.

This is wild how it all went down…

I’ll be: Me, clueless customer: CC, and detective will be PD.

Me: These games are worth $$$ in cash. I just need a state ID or driver’s license to complete the transaction.

CC: I don’t have either.

Me: I’m sorry, sir, state law requires this for cash. I can wait while you retrieve it from your car. (I watched him drive up, alone, and get out of his car before coming in).

CC: No, I didn’t bring it with me. My information should be in the computer.

That’s when the detective’s ears perk up.

The detective is now paying attention to this convo since the CC has admitted he is driving without a license. My spidey sense is tingling now because this usually means the items are not his, and he doesn’t want his personal information tied to his sale.

Me: I’m sorry we do not store that type of personal information in our on-site computers, and I would still need an ID to confirm your identity if we did.

CC: I don’t understand why you are being so difficult, just give me the cash for what I’m selling you.

We go back and forth like this a few more times before I lose my customer-service voice.

That’s when the video game retailer gets serious.

Me: Sir, I need the ID, or I cannot complete this transaction, and I need to help the next person in line.

CC: Why are you getting upset with me! It isn’t that difficult to just give me the money.

PD: (His eyebrows raise, and I see the unspoken question, “Do you want me to handle this?”)

The truth is finally said.

Me: I am upset because you are asking me to break the law for you. This jeopardizes my job, and my business. If you don’t think it is that big of a deal, why don’t you ask the officer behind you how big of a deal it is.

CC turns to look at the officer I motioned to.

PD: (pulls the bottom of his jacket to the side so his badge on his belt is visible and nods his head in affirmation of my statement)

I watched CC’s mouth drop.

He turns to me, now white as a ghost and without a word, grabs his games and b-lines it out the door.

PD: (Shakes his head and pulls out his notepad to write done CC’s license plate number) Going to have to look into this one tomorrow.

This customer could really get into some major trouble. What does Reddit think about the matter? Have they ever been in a situation like this? Let’s read the comments below for a better idea.

One Redditor needed to know visual details.

Screenshot 2025 06 18 at 3.49.27 PM Customer Wants A Video Game Store Owner To Break The Law, But The Customer Had No Idea An Undercover Officer Was In Line Behind Him

Another mentioned how it’s done in the U.K.

Screenshot 2025 06 18 at 3.49.40 PM 1 Customer Wants A Video Game Store Owner To Break The Law, But The Customer Had No Idea An Undercover Officer Was In Line Behind Him

Someone questioned if this was actually a repost.

Screenshot 2025 06 18 at 3.49.47 PM Customer Wants A Video Game Store Owner To Break The Law, But The Customer Had No Idea An Undercover Officer Was In Line Behind Him

And finally, another Redditor was extremely satisfied by this tale.

Screenshot 2025 06 18 at 3.49.52 PM Customer Wants A Video Game Store Owner To Break The Law, But The Customer Had No Idea An Undercover Officer Was In Line Behind Him

This store owner did the right thing in working with the law.

If you liked that post, check out this story about a customer who insists that their credit card works, and finds out that isn’t the case.