October 28, 2025 at 6:35 am

Shopper In A Hardware Store Was Rudely Confronted By A Customer Who Thought He Worked There, So He Set Him Straight

by Matthew Gilligan

interior of a hardware store

Shutterstock/Reddit

I’ve said it before and I’ll say it again

Never assume anything!

Because if you do, you might find yourself in a situation like this one…

Where you falsely assume that someone is an employee when they’re really not.

In this story, one man was shopping when a customer quite rudely asked for help. Let’s see how he puts the customer in his place.

Blue Shirt Phenomenon.

“I owned an auto repair business.

Our staff uniform was a dark blue polo shirt. Gold embroidered business name on the sleeve. Gold embroidered employee name on the right breast.

You know what’s about to happen…

I was in a Menards store.

A customer comes up besides me while I’m on my phone with my service manager and starts huffing.

I look around at him and he grimaces at me and gives me the wrap it up sign.

He told him!

I end the call and he says, “Now that you’ve finished with your personal business, how about doing your job?”

“Sorry pal, but I don’t work here. If I did I’d call security and have you escorted out of the building for being rude and stupid. Have a super day!””

That was quite the comeback to a rude customer!

Check out what people had to say on Reddit.

This person weighed in.

Screenshot 2025 09 29 at 8.20.05 AM 1 Shopper In A Hardware Store Was Rudely Confronted By A Customer Who Thought He Worked There, So He Set Him Straight

Another individual spoke up.

Screenshot 2025 09 29 at 8.20.12 AM Shopper In A Hardware Store Was Rudely Confronted By A Customer Who Thought He Worked There, So He Set Him Straight

This Reddit user shared their thoughts.

Screenshot 2025 09 29 at 8.20.24 AM Shopper In A Hardware Store Was Rudely Confronted By A Customer Who Thought He Worked There, So He Set Him Straight

Yet another example of customers not paying attention to their surroundings…

If you liked this post, check out this story about an employee who got revenge on a co-worker who kept grading their work suspiciously low.